Document, implement, track and assess strategies to improve processes and streamline efficiency for cross-functional teams. Utilize strong project management techniques to influence stakeholders towards positive change.Work collaboratively with the Vice President of Retail Services on strategic initiatives and developing tools/implementing processes to identify risk and continuously move our teams towards operational excellence.Lead multidisciplinary teams through process… Show more Document, implement, track and assess strategies to improve processes and streamline efficiency for cross-functional teams. Utilize strong project management techniques to influence stakeholders towards positive change.Work collaboratively with the Vice President of Retail Services on strategic initiatives and developing tools/implementing processes to identify risk and continuously move our teams towards operational excellence.Lead multidisciplinary teams through process improvement initiatives using Lean methodology and change management strategies. Consistently review processes for opportunities to improve.Analyze statistical data and pull monthly reports/dashboards to monitor trends, increase capture rate, grow referral base and create data-driven content to inform decision makers.Increase visibility and accessibility of programs and services through education, advocacy and process improvement.Create compelling content and develop process improvement workplans for associates, stakeholders, providers and senior executives. Show less

Work collaboratively with clients and team members in a unique healthcare system to develop and execute marketing and communication plans for internal and external audiences.Function as a strategic partner for the clients within the organization, ensuring quality, consistency and effectiveness in all marketing and communications collateral.Generate ideas, develop annual campaigns, manage marketing plans and implement best practices to the target audience with key messages… Show more Work collaboratively with clients and team members in a unique healthcare system to develop and execute marketing and communication plans for internal and external audiences.Function as a strategic partner for the clients within the organization, ensuring quality, consistency and effectiveness in all marketing and communications collateral.Generate ideas, develop annual campaigns, manage marketing plans and implement best practices to the target audience with key messages developed to increase engagement and reinforce corporate initiatives.Responsible for implementing automated marketing campaigns and programs with deliverables across a variety of marketing channels (website, social, Ad Words, etc.).- Increased clients' unaided awareness, as reported by NRC Health, by 10% in one year- Exceeded goal to increase unique web visits to the client website by 35%- Implemented marketing strategies for Associate Giving campaign that increased associate engagement by 12% year over yearServed as a member of the Media Team to provide rotating weekend media coverage management, special interest stories, crisis communications and content-generation. Show less

Project/Event Management: Responsible for annual fundraising events, special events and conferences. Oversight of timelines, media exposure, vendor contracts, budgets, marketing efforts, and management of volunteers.Social Media: Management of over 5 social media accounts for the agency and various special events, utilizing multiple forms of mediums for content sharing. Responsible for the social media strategy for 3 separate agencies. Ensure up-to-date content all social media accounts… Show more Project/Event Management: Responsible for annual fundraising events, special events and conferences. Oversight of timelines, media exposure, vendor contracts, budgets, marketing efforts, and management of volunteers.Social Media: Management of over 5 social media accounts for the agency and various special events, utilizing multiple forms of mediums for content sharing. Responsible for the social media strategy for 3 separate agencies. Ensure up-to-date content all social media accounts and agency website. Experience with social media analytics, measurement, and ROI reporting.Marketing/Advertising: Responsible to identify the agency’s advertising needs and provide solutions-oriented campaign themes and timelines. Produce bi-monthly e-newsletter to community partners and stakeholders.Brand Development: Manage the development and execution of marketing materials; Manage advertising campaigns in various magazines newspapers, and commercials.Community Awareness: Management of promotional material ordering and inventory, including printed and promo collateral for distribution. Conduct presentations at various venues and professional organizations to promote community awareness and garner support. Write press releases and articles. Show less

Communicate and effectively represent the Center to public officials, stakeholders, local and national partners, as well as other constituents in order to establish and maintain the sustainability and reputation of the agency.Monitor and update marketing and communication tools to promote greater understanding of the Center and its vision, mission, and objectives in order to maintain a positive public image. Utilize multiple media platforms, including social media, to promote the… Show more Communicate and effectively represent the Center to public officials, stakeholders, local and national partners, as well as other constituents in order to establish and maintain the sustainability and reputation of the agency.Monitor and update marketing and communication tools to promote greater understanding of the Center and its vision, mission, and objectives in order to maintain a positive public image. Utilize multiple media platforms, including social media, to promote the agency's best interests and image.Develop and integrate new systems and processes in order to enable growth objectives of the business. Provide oversight, to include monitoring for compliance with terms of contractual agreements, deliverables and progress reporting and submission of required documentation in timely mannerProvide creative oversight for agency publications, as well as marketing materials for events and activities that advance the objectives of the agency. Show less