Patrick Larocque Email & Phone Number

Moncton, New Brunswick, Canada

Experienced Office Manager with a proven track record of leading operational efficiency and streamlining administrative processes for over 120 employees across Canada. Skilled fleet management, payroll administration, employee relations, and overseeing sustainability-focused energy programs. Adept at fostering a positive work environment, ensuring smooth day-to-day operations, and supporting the overall strategic goals of the organization. Passionate about driving workplace productivity and contributing to long-term business success.

Moncton, New Brunswick, Canada

Results-driven Energy Advisor Manager with a proven track record in the energy industry. Skilled in leading a team of advisors, providing expert guidance on energy solutions, and driving customer satisfaction. Adept at analyzing data, developing strategies, and maximizing energy efficiency for clients.

Moncton, New Brunswick, Canada

Mastered multiple tasks and skills within our scheduling system, acquired proficiency in the report submission process, and gained comprehensive knowledge of Energy Saving practices across Canada.

Moncton, New Brunswick, Canada

Moncton, New Brunswick, Canada

- Skilled in receiving and responding to both emergency and non-emergency calls, ensuring thorough documentation of all communications.- Excel at proactively identifying issues and proposing effective solutions.- Proficient in receiving and dispatching orders, assessing situations to prioritize calls efficiently.- Experienced in tracking and updating call logs and data within software programs.- Capable of generating detailed reports for upper management.

Moncton, New Brunswick, Canada

- Transporting patients to different areas of the hospital- Performing cleaning duties to ensure the hospital is functioning in the most efficient manner possible- Taking patients carefully to appointments, and then back to their ward.

Moncton, New Brunswick, Canada

At Xperigo, I supported the team by providing expertise in process and product knowledge for emergency road assistance for multiple vehicle brands across Canada and the United States. I addressed customer complaints, responded to queries from program coordinators, and resolved colleagues' issues, delivering effective solutions within the Solution Centre systems.

Moncton, New-Brunswick, Can

Implemented the new Mercedes-Benz Emergency Roadside Program in Canada, enhancing customer safety and service response. Led cross-functional teams, streamlined operations, and ensured seamless program integration.

Riverview, New Brunswick, Canada

Highly adept Fraud Prevention Specialist with a strong background in establishing and leading a dedicated department focused on de-escalating incoming calls efficiently. Expert in training colleagues on effective de-escalation techniques and meticulously reviewing customer profiles to identify and mitigate fraud risks. Proven track record in enhancing customer experience while safeguarding company assets through strategic fraud detection and prevention measures.

Moncton, New-Brunswick

Passionate Summer Camp Coordinator with experience leading a camp for 30 youths, including integrating children with autism. Committed to creating an inclusive, fun, and educational environment for all campers, fostering friendships, creativity, and personal growth.

Lameque,Nb

Riverview, New-Beunswick

Retention departement for a Mobile Company. Call center.

Shippagan, New-Beunswick

Shippagan, Nb

Certificat, Financial Planning And Services

High School Diploma