Completed business requirements for new clients. Assisted project manager with all aspects of client conversions. Wrote test scripts and executed test plans for all applications. Liaison with all ING departments and prior record keepers.

Key member of the project team responsible for new client implementations and client upgrades. Wrote business requirements for payroll, interface specifications and system requirements.Successfully completed several conversions including a Large Government plan which included 401(k) and 457 plans. Extensive daily interaction with numerous business groups including User Services, IT Department. and Operations.Created and executed custom reports and transactions on OmniPlus.Developed and executed user acceptance test plans resulting in 100% success rate.

Managed a group of 8-10 Account Specialists involving over 200 401(k) Plans. Completed employee performance management reviews and development plans for up to 10 employees.Supported management with on going projects including monitoring daily reconciliation process to limit financial exposure.Interacted with Relationship Managers and clients as needed.

Member of project team working in a team environment to convert and establish relationships with new business clients. Liaison between clients and vendors to convert 401(k) plans to the Omni Plus system.Wrote system specifications, payroll layouts, mapping of plan assets, processing conversion data and plan set ups.Tested all systems applications to ensure plan compliance. Analyzed and reviewed plan documents in preparation of plan set up and specifications.Provided client guidance and direction during conversion process.

Member of Implementation team assisting Project Managers with converting retirement plans. Assisted Project Manager with converting 401(k) plans, including mapping of assets and reconciling trust records.Completed system specifications, payroll layouts and processing of conversion data and wrote business requirements.Tested all applications, including VRU-WEB-CSR and plan set up.Completed Project Plans, including client scoping meetings.

Reported to the division comptroller, with responsibilities that included accounts payable, accounts receivable and assisting with the budget process.Assisted management with development and testing of automated billing system