Larry Basel Email & Phone Number

• Manage Project Management Organization of 130 resources with multiple levels of skill including Project Managers, Project Coordinators and Support across 4 countries (North America and India) • Responsible for Marketing Material, Project Sales Presentations and Project Growth • Full P&L Responsibility along with resourcing requirements and Level Of Effort design for all projects at all CompuCom clients - including multiple projects exceeding $30M• Formulated Project Methodology utilizing PMI as a baseline and key business contributor in the creation of the single repository tool utilized to task manage all projects • Combined 250+ Project Resources into single Project Organization in large Organizational Business Restructuring• Personally lead multiple High Impact Client Projects/Transitions including Walgreens, Safeway/Cisco, Lowes Hardware, and Walmart (teams as large as 350 employees)

• Responsible for client relationship, account growth, account P&L and overall service operations for multiple retail accounts including The Home Depot, Lowes Grocery, and Harris Teeter • Managed projects and client relationships involving International Onsite Service Management, Depot Service Management, implementation, desktop deployments, wireless installations, and customer growth• In addition to standard account status and tracking, responsibilities included periodic status briefings with senior management, participation in joint development briefings, strategic planning and negotiation for add-on business and services• Managed contract renewals, pricing and change order management• Managed two consecutive renewals of the original contract and involved in the original “sales call” as the service process consultant

• Responsible for the transition of IT organization Contracts Application to new Corporate SAP• Participated in the transition of accounts to new corporate SAP implementation• Managed and coordinated the project of two remote teams in multiple states

• Responsible for the research, design, implementation, support, and total project management for the business redesign of the Service Management Process including a rollout of a wireless tool• Researched and selected a vendor and designed a wireless application• Prepared the implementation schedule, provided rollout training, and application support• Participated in hardware selection, vendor management, and process redesign for new service model

• Responsible for client relationship, application design for retail software, and support for client’s retail hardware• Provided management of retail customer accounts including the installation, setup, consolidation, and support of the customer’s retail systems• Provided phone support for multiple clients’ retail applications; developed and supported the credit card authorization application• IBM Retail Support Certified

Was responsible for supporting the customers of AA Aplus Tax program. The position included testing, valididating, and then phone support of the Tax Analysts who purchased this software.

Bachelors, Mathematics

Activities and Societies: Resident Assistant

Mathematics