Front Office Manager/Estimator
CurrentFront Office Manager/Estimator April 2021 – Present• Greet customers and write estimates utilizing Qapter/Audatex for their damaged vehicles.• Inspect and appraise customer’s vehicles to determine cost of repairs including supplies, parts and labor. • Perform initial quality check and final quality control check of vehicle and the administration prior todelivery.• Answer phones and emails to give customers update on their vehicles.• Manage claims process for customers by obtaining estimates from insurance companies and reviewingwith insurance adjuster.• Order, track and pick up parts for customer vehicles using company transportation. Confirm parts thatare received are accurate.• Take inventory throughout repair process and order shop supplies.• Reconcile and prepare final invoices to ensure it matches estimate to receive and handle payments. • Utilize QuickBooks to reconcile books for month end accounting.• Track and organize bank records for bank accounts.• Process payroll for staff as well as pay company’s monthly business taxes.• File and maintain electronic and physical paperwork.