Currently Sr. Region Sales Director at Swisslog Healthcare

Provide Project Engineering, and Design within Hospital Construction in Michigan, Indiana, Ohio, Kentucky, Western New York, Western Pennsylvania, and West Virginia.Proficient with Sales Force, Microsoft Products, AutoCAD, along with Blue Beam.Able to read and interpret architectural drawings, and specifications.Understand and fulfill the client's needs and desired requirements to be supported by the Pneumatic Tube System. Carry a solid understanding, and knowledge of hospital construction requirements.Properly perform site surveys for design, layout efficiencies to meet scope of work requirements, and feasibility for installation.Provide a complete project drawing set, engineering reports, and narratives to support the design.Present and Participate in sales presentations providing the client an understanding of our system design, and performance abilities.Work directly with General Contractors, and Hospital Management with any size of construction project.Perform material take off and total job cost estimates, which accurately reflects bid plans, specification and site survey.Download, review, and understand all bid documents for any given project.Successful in building relationships with Project Managers, Hospital Executives, and the Maintenance teams.Assist the account managers with additional sales opportunities during my interactions with our client’s.

Work in a start up environment establishing our roots in the new markets.Manage a team of 12 Territory Managers.Train all new hires, with continues sales training in the field.Monitor and assist with sales opportunities as needed.Responsible for interviewing new Territory Manager, or terminating employees.Assist the Territory Managers with paperwork to apply for all City Licenses.Directly report to the owner of the company our success, and challenges in the markets.

Work in a start up environment building a Custom Service Department.Developed the Customer Service Department, procedures, and all necessary documents.Travel nationally to perform field installation training, warranty inspections, repair management, and inspect model homes .Verify all warranty concerns for repair, and or material replacement, inspect for how and why the problem occurred.Manage Customer Relations with vendors, customers, and homeowners on a national level.Approve invoices, PO's, and issue credits.Provide technical support via email, phone, and in person.Amend Installation Instructions, and all supporting documentation.Created a Co-Marketing Program with other well branded companies.Maintain our CRM "Sales Force", updating, contacting prospects, and data entry of all warranty information.Perform sales calls to prospect customers in 15 states .Work as a liaison to the manufacturing team with product performance concerns, and existing field problems.Manage Habitat for Humanity projects, and relationship.Manage external testing facilities projects, specifications, and results.Work directly with the Sales Territory Directors and Marketing Director.

Conduct construction meetings with homeownersRewriting contractors scopes of work/contractsManage all warranty decisions and repairs for 6 communitiesDrive technology changes for the company to work more efficientlyResponsible for home completion and customer acceptanceSchedule and Monitor all repairs in customers' homesManage and maintain daily scheduleFollow company procedures and service scheduleCompleted training modules via web for additional certificationsDelight every customer no matter the situation

Manage the Special Operations Department Over see daily operations of the Special Operations DepartmentMaintain departments spending budget Monthly, and YearlyPerform individual development plans and performance reviewsDiagnose problems in homes and manage repair process

Built executive series homes from foundation to completion $550,000 and above.Manage contractors, and construction scheduleBuilt 6 and 8 unit condo buildings about $2-$4 million per buildingCompletion of projects in less than 88 business daysValue engineer floor plans, and redline blue prints Schedule inspections at phase completionsPerform daily home inspections for quality craftsmanship and completion Create punch lists for contractors to complete