Larry Carpenter Email and Phone Number

Delivered excellent customer service by greeting and assisting each customer.Addressedcustomer inquiries and resolved complaints.Opened a new store location and assisted inrecruiting and training new staff.Reorganized the sales floor to meet companydemands.Directed and supervised employees engaged in sales, inventory-taking andreconciling cash receipts.Determined staff promotions and demotions, and terminatedemployees when necessary.Completed a series of training sessions to advance from AssistantManager to Store Manager.Completed weekly schedules according to payroll policies.Trainedall new managers on store procedures and policies.Wrote order supply requests to replenishmerchandise.Trained staff to deliver outstanding customer service.Analyzed marketinginformation and translated it into strategic plans.Worked closely with the district manager toformulate and build the store brand.