Larry Chon Email & Phone Number

Poway, California, United States

Rancho Cucamonga, Ca

Support all sales team members to drive revenue growth and consistently meet or exceed revenue goals.Responsible for developing and implementing new processes and procedures for more effective and efficient team operations.Oversee OEM/ special order process to ensure deals and opportunities run smoothly and efficiently. Resolve conflicts, uncover disconnects, and provide necessary solutions and execute to completion in a timely fashion.Manage inventory reserve process to ensure product allocation for B2B backorders and blanket orders.Engage on projects that allow salespeople to focus on driving sales rather than resolving issues and chasing information.Create and track key metrics relating to sales performance and revenue growth.Assist with onboarding and conduct comprehensive system training with new sales employee(s) and helps new sales employee(s) acclimate to various tools and systems used in day-to-day business operations.Work cross-functionally to help maintain the best business practices.

Rancho Cucamonga, Ca

Responsible for overall operations of the regional Key Account and PO Coordinator teams, meeting and exceeding expectations.Trained and coached regional Key Account team to help improve their sales performance while managing and protecting relationships with B2B clients.Coordinated and supervised the day-to-day sales efforts of the key account team.Worked closely with the sales leadership team to achieve sales goals and objectives by implementing sales strategies and facilitating successful solutions.Organized and managed all phases of the CRM implementation project.Utilized Salesforce to collate and consolidate sales performance reports.Maintained a high level of productivity while working effectively under the pressure of time constraints in a complex and fast-moving environment.Collaborated with the interdepartmental leaders to bolster client relations.

Los Angeles, California, United States

Responsible for developing and managing relationships with B2B accounts within South Bay, Los Angeles region.Provided B2B customers with Canon's hardware and software technology-based solutions that include black & white and color printers and copiers, facsimile equipment, document management solutions, and related software.Facilitated B2B customers with personalized live tech support for mechanical and network-related issues.Provided practical demos for B2B customers upon Canon business system products and related document management software.Accommodated B2B customers with optimum service contract via consultation to meet customer’s maintenance needs.Attended industry conferences to develop industry expertise and knowledge.

Los Angeles, California, United States

Diagnosed and repaired office equipment (copiers, printers, and fax machines) to optimum operating conditions.Provided high-quality technical support to all customers.Communicated meticulously with customers to ensure satisfaction with performed service.Assisted with installation (hardware and network) and performed product demos.Developed options and workflow to resolve complicated technical problems.Projected a positive company image through proper attire along with exceptional communication skills.