The project involves migrating copper infrastructure, including replacing outdated cross-connect cabinets. Additionally, it entails the integration of new technologies and the replacement of terminals.

Responsibilities:MDF Survey:Conduct surveys of Main Distribution Frames to assess the current state and identify areas for improvement.Evaluate the existing infrastructure and provide recommendations for optimization.Records Audit and Verifications:Perform audits of records related to telecommunication infrastructure.Verify the accuracy of documentation and update records as needed.Testing:Conduct comprehensive testing of telecommunications equipment to ensure proper functionality.Troubleshoot and resolve any issues identified during testing.Patching and Jumpering:Carry out patching and jumpering activities to establish and optimize connections.Ensure neat and organized cable management in distribution frames.Installation of Alcatel Lucent Switches:Install and configure Alcatel Lucent switches according to project specifications.Collaborate with the technical team to integrate switches into the existing network.Dismantling Old Frames and Installing New Ones:Safely dismantle outdated Main Distribution Frames.Install new frames, ensuring compliance with industry standards and project requirements.Removals of Old Terminals and Replacement with New Krone Blocks:Remove old terminals and replace them with new Krone blocks.Ensure proper termination and connectivity to enhance overall system performance.

Telecom Engineer | Network Fault LocatorAt STC, served as a Telecom Engineer specializing in Network Fault Location, demonstrating a strong technical acumen and commitment to exceptional customer service.Key Responsibilities:Identified and analyzed faults in the telecommunication network using diagnostic tools.Acted as the primary point of contact for customers experiencing phone line issues, providing clear communication and swift issue resolution.Conducted remote troubleshooting, guiding customers through steps to identify and resolve problems.Coordinated on-site support when required, conducting assessments of phone line infrastructure at customer premises.Collaborated closely with technical support teams to escalate and resolve complex network faults.Maintained meticulous records of customer interactions, identified faults, and implemented solutions.Educated customers on basic troubleshooting techniques and provided tips for optimizing phone line performance.Qualifications:Proven experience as a Telecom Service Technician.In-depth understanding of telecommunications networks and phone line infrastructure.Strong problem-solving skills and a customer-centric mindset.Ability to work independently and collaboratively in a dynamic environment.Familiarity with diagnostic tools used in network fault identification.Technical certification or relevant degree is a plus.Note:Demonstrated proficiency in customer interaction, technical troubleshooting, and collaborative problem resolution within a fast-paced telecommunications environment.