Develops and directs distribution network strategy & operations including inventory management, order fulfillment, warehousing and transportation.

Head of the Project Management Office, Supply Chain North America with responsibility for managing the Schindler Supply Chain Strategic Project Portfolio.• Manage the Supply Chain strategic project portfolio consisting of 40-60 strategic initiatives per year and organize the 5-year strategic initiative funnel.• Drive execution of cross-functional internal projects across business units while delivering superior stakeholder collaboration and change management. • Lead quarterly Strategy Deployment Conferences focused on reporting progress toward accomplishing our Strategic Objectives and planning future initiatives aligned with our Strategic Framework.Key Accomplishments:• Led execution of 3 distribution network design studies defining cost-optimized distribution networks with constraints around customer service level agreements (SLAs), operating cost, and business requirements.• Delivered $1.5M distribution network operating cost savings by realigning the NA distribution network requiring relocation of 6 hub warehouses and addition of 4 hub warehouse to the network. • Delivered 25% fulfillment defect reduction and $2.2M cost savings via execution of “E2E Process Excellence” which encompassed root causing fulfillment defects and addressing related processes from order intake to final mile delivery.• Managed 4 parallel projects targeting supply base health improvement resulting in a 95% reduction in overdue production material purchase orders and directly contributing to improving OTIF from 8% to 88%. • Responsible for executing a multi-year strategic transition of the Schindler NA logistics network from a single 4PL to Schindler managing the logistics network via direct relationships with four 3PLs. • Achieved $8M freight cost reduction 2018 – 2019 by implementing weekly transportation KPI reporting, leading weekly transportation KPI reviews and driving actions to improve results.

Manage operations of 24/7/365 Amazon Fulfillment warehouses include non-sortable, ultra-fast fulfillment and cross-dock facilities.• Owner of safety, quality, productivity, customer experience and associate engagement.• Responsible for driving continuous improvement activities aligned to business objectives. • Lead daily operations, production planning and plan vs actual performance assessments.• Drive achievement of quality and customer experience metrics through leadership, accountability and action around defects and process deviations.• Staff development and performance management of teams consisting of 10 managers, 30 supervisors and 2,000 hourly associates.Key Accomplishments:• Delivered 25% labor productivity improvement in Outbound Operations at the MDW5 fulfillment center through associate engagement, driving continuous improvement, and implementation of process improvements.• Improved inventory Operations Out of Stock (OOS) from 0.35% to 0.10% at the UIL1 ultra-fast fulfillment center through inventory defect root cause identification and implementation of process enhancements.• Launched cross-dock operations at UIL1 servicing 8 fulfillment centers and reducing network freight costs by consolidating LTL shipments to full trailer load.• Converted the UIL1 final mile delivery model from multiple 3PLs to Amazon Flex resulting in 100% turnover of delivery driver force (700 drivers) over a period of 4 weeks.• Delivered $1.5M inbound operations cost reduction at MDW2 via an Inbound Operations Kaizen event and set the inbound operations benchmark for the cross-dock network.• Led a material flow and MHE utilization Kaizen at the MDW2 cross-dock resulting in approval for significant process redesign and delivery of a 28% increase in MHE utilization & labor productivity.

P&L responsibility for Peterbilt in the Chicago, Milwaukee and Fox River Valley (WI) markets.• Responsible financial results and KPI performance of 4 Peterbilt Truck Dealerships inclusive of 5 business units including New Truck, Used Truck, Retail Parts, Service and Lease & Rental.• Lead and develop multiple geographically disbursed teams consisting of 10 managers and 350 associates.• Collaboratively define tactical business development plans targeting market share growth and business profitability.• Responsible for inventory health and order fulfillment performance. • Lead weekly and monthly review of financial results and performance vs KPIs with local teams supporting each business unit.

P&L responsibility for Caterpillar Product Support (Parts, Service & Technology) in the Northern Illinois andNorthwest Indiana markets with a staff of 8 managers, 200 associates and fleet of 45 service trucks.

Regional Operations Manager (2003 – 2009)Promoted from Plant Manager and assumed supply-chain operating budget responsibility for the Chicago Division consisting of 5 plants, fleet of 175 commercial trucks and a staff of 10 managers.Plant Manager (2001 – 2003)Manage day-to-day plant operations and a staff of 75 union associates at the highest throughput volume plant in the company including a river barge terminal and 100k sq ft retail distribution warehouse. Dispatcher (1999 – 2001)Responsible for scheduling drivers, load & route planning, and customer service.

- Assistant Detachment Commander, Marine Security Guard Detachment, St. Petersburg, Russia.- Squad Leader & Classified Materials NCO, Marine Security Guard Detachment, Cairo, Egypt.- Served on VIP and US dignitary personal security details in Egypt, Russia, Hungary, Germany, South Africa and France.- Occupational Specialties: Embassy Guard (1996 – 1998) and HAWK Missile Systems Specialist (1993 – 1996)- Top Secret Department of Defense security clearance.