Larry Howarth Email & Phone Number

Waltham, Ma, Us

Palo Alto, California, Us

- Attract, retain and develop top talent to build a world class Product Management Team- Foster collaboration with team members (Engineering, UX, etc.) to drive value and identify and resolve impediments - Manage cross functional teams and stakeholder expectations to execute on product strategy - Engage with sales, marketing, and support to champion recent releases and guide future product direction. - Translate business goals and end user needs into product strategy and clearly communicate direction and product priorities to the product team and business partners.

Palo Alto, California, Us

- Define the strategy, goals and roadmap to continue to innovate the Carbon Black App Control product and make it the most effective security solution in the market.- Work with Engineering Managers, dev leads, and UX during the delivery of a feature to ensure requirements are clearly understood and meets the expectations of Product Management- Interact with customers to validate and socialize the Carbon Black App Control products capabilities and roadmap.- Participate in product planning and working with the development team to prioritize future features and releases.- Analyze product personas and requirements to meet the needs of our core customers. - Understand how to measure, track, and optimize a security offering managing millions of endpoints and thousands of customers.- A voice of PM when trade-offs need to be made between planned work and interrupt-driven work.

Palo Alto, California, Us

- Work with the product team to formulate our product vision, strategy and roadmap. - Internalize and deeply understand complex technical problems and how they impact our customers and our teams. - Solicit and embrace critical feedback such as product direction, customer usage, customer behavior. - Understand the needs of all stakeholders (internal, customers, and partners), and manage expectations. - Be the voice of the customer and provide a business perspective on value during day-to-day development. - Drive Story, Backlog, and Feature definition and prioritize based on defined Initiatives. - Pair with UX on customer calls to validate and own story definition. - Collaborate with development team to define, design, accept, and adapt features. - Coordinate with customers on features, betas, and roadmaps.- Work with documentation, services and support teams to assure smooth installation and adoption. - Prepare the go to market teams on the appropriate plan for availability of product improvements. - Run customer demos for features and full product. - Collaborate with product marketing to produce sales education materials.

Palo Alto, California, Us

Palo Alto, California, Us

- Lead and mentor a team of 9 global team members (Ireland, Singapore, Dubai, Waltham) while maintaining a high level of customer service and team motivation.- Helped expand EMEA & Asia-Pac presence from 2 Engineers in Ireland to 3 in Ireland, 2 in Singapore, and 1 in Dubai.- Plan and develop systems and procedures to improve quality and efficiency of the department while maintaining above average KPI's.- Assist staff to resolve complex or out of policy operational and technical problems.- Establish employee goals and conduct employee performance reviews.- Supervise staff in accordance with company policies and procedures. - Manage and oversee Internal and External Client relationships.- Respond to and own escalated customer complaints to successful resolution. - Oversee highly technical and/or high visibility cases until completion.- Demonstrate and apply Leadership and Management practices and principles.- Communicate with Managers and Directors on team operations.

Palo Alto, California, Us

More than 1,000 organizations worldwide—from 25 Fortune 100 companies to small enterprises—use Bit9 + Carbon Black to increase security, reduce operational costs and improve compliance. Leading managed security service providers (MSSP) and incident response (IR) companies have made Bit9 + Carbon Black a core component of their advanced threat prevention, threat detection and incident response services. With Bit9 + Carbon Black, you can arm your endpoints against advanced threats.

Denver, Co, Us

Denver, Co, Us

- Provide senior level support for the PingFederate SSO and Federation products.- Responsible for all levels of support from initial setup and configuration to handling production down calls as well as on the fly changes to customer production environments.- Troubleshooting of customer environments, including issues with AD attribute retrieval, IIS, and Kerberos/NTLM, as well as issues with Mac and Linux environments.- Contributed to technical documentation, and knowledge base.- Trained and Mentored associate level engineers, including creating and delivering training, and positive reinforcement via shadowing and assisting with difficult or high pressure issues.

Waltham, Ma, Us

- Provide senior level technical support for the Imprivata OneSign product.- Personalized, dedicated technical support and mission critical on-site technical support for large or troubled accounts.- Developed & delivered advanced training for internal staff, customers and partners.- Primary source of technical knowledge for other engineers to utilize and learn from via mentoring and formal training sessions. - Acted as Technical Project Manager for large implementations or troubled accounts.

Burlington, Massachusetts, Us

The RSA enVision platform provides the power to gather and use log data to understand your security, compliance, or operational status in real time or over any period of time. Over 1000 customers, including major global enterprises, have proven that there is no more comprehensive, scalable, or efficient way of transforming raw log data into actionable compliance and security intelligence. The need to swiftly and effectively act on security challenges and address compliance regulations has never been greater, yet expanding enterprise networks and data traffic produces exponentially increasing log file volume. The RSA enVision platform has been shown to provide the most efficient collection, analysis and management of All the Data™ from any IP device, in computing environments of any size, without filtering and without the need to deploy agents.

Burlington, Massachusetts, Us

RSA SecurID® two-factor authentication is based on something you know (a password or PIN) and something you have (an authenticator)—providing a much more reliable level of user authentication than reusable passwords. * The only solution that automatically changes your password every 60 seconds * 20-year history of outstanding performance and innovationRSA offers enterprises a wide range of user authentication options to help positively identify users before they interact with mission-critical data and applications through: * VPNs & WLANs * E-mail * Intranets & extranets * Microsoft® Windows® desktops * Web servers * Other network resources

- Developed a team of Support Engineers to align with immediate and future business and customer needs.- Managed on site resources for pre and post sales installations.- Drove customer satisfaction by reviewing surveys, contacting customers and implementing new support strategies.- Collaborated with Product Management and Engineering to drive customer issues.- Hired and trained employees to assist with Technical Support responsibilities.- Assumed the role of acting Manager in their absence. - Interfaced with Sustaining Team, and Quality Assurance to drive critical issues to resolution.- Accountable for managing all Live Processor technical escalations within North America 24x7.