• Responsible in managing taxes, budgets, filing and contracts for business operations• Built and maintained a profitable, small business for 6 years.• Responsible for all aspects of marketing/communication, referrals.• Unparalleled, outstanding, caring, personal, 'above-and-beyond' typical customer service; word-of-mouth referrals

 Keen oversight to wide-ranging functions within the new office space, including recruitment and training facilitation for new employees; while processing employees’ salaries and benefits Development and initiation of company policies and procedures, as well as all job descriptions and job position postings Identification and monitoring of all employee’s time off, while performing annual reviews and employees’ termination process Facilitation of all office and production meetings, and creation of revenue and projection reports Key role as company representative in court cases Rendered strategic supervision to various teams in all aspects of business operations, including customer service, business development, sales, processing, real estate owned (REOs), and underwriting  Full responsibility in handling the overall operation of the Lending Mortgage Division worth $100M through mortgage products/services while incorporating business units directing commercial and investment products

 Initiation of strategic and tactical action plans to improve financial performance, develop long-term business growth, and establish a top-performing team to obtain business objectives Evaluation of financial documents, including tax returns, annual statements, balance sheets, and signature validations to approve the eligibility of clients with credit lines of more than $25K Reduction of credit risk entailing fraud, settlements, and company reputation, while maintaining adherence to regulatory policies  Attainment of more than $1.8M credit approvals by demonstrating strong business and financial knowledge with current lending authority of $25K