Crew Chief
Denver, Colorado, United States
●Identified, developed and implemented work process and practice improvements.●Articulated job-related information clearly to employees and constructively addressed performance issues.●Maintained operational compliance with regulatory and company work rules and procedures.●Maintained positive customer relations by addressing problems head on and implemented successful corrective actions.●Maintained professional demeanor by staying calm when addressing unhappy or angry customers.●Supervised staff of between 5 - 120 personnel by implementing company policies, protocols, work rules and disciplinary action.●Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.●Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.●I also worked as Fork Op, Loader, Deck Hand, Spot Light, Back Line Tech, Stagehand, etc.●Excited to have been part of original Pepsi Center house crew, also worked regularly at Fiddlers Green, Mile High Stadium, Richie Center at DU and The Fillmore Auditorium among other venues in CO.