Larry Sapp Email & Phone Number

Springfield, Ohio

United States

I worked within the telecom and technology group where 98% of the customer base had a global reach. This role complimented the sales team by crafting solutions based upon customer needs and abilities that NCR provided.

Dayton, Ohio Area

Main connection point for many of NCR’s large premier accounts to ensure their satisfaction and continued loyalty. This role included being responsible for the retention of the account(s) that were managed.

Dayton, Ohio Area

Primary NE region negotiator for non-standard contract terms and conditions, teaming with NCR’s legal staff to ensure contract language complied with the abilities of the service organization. In addition was responsible for life cycle support for the premier mid tier accounts within the region.

Dayton, Ohio Area

Assisted the sales teams to analyze opportunities, seek approvals, and increase win rates. Was part of a task team to develop programs, improving win rates where NCR was non-competitive in the marketplace

Dayton, Ohio Area

Worked daily with one of NCR’s premier accounts to ensure their satisfaction and continued loyalty. Accomplishments attained during this period were: Attained revenue, profit, and service level metrics – budget of $35M in 2001 Formulated task team to develop new billing program for monthly printer usage resulting in a 15% revenue gain Was honored for 5.

Dayton, Ohio Area

My role was to develop new programs that would generate new service revenue. As well, currently released programs were monitored to ensure they were still effective in the service marketplace. Accomplishments in this role included: Consistently attained revenue and profit objectives - $40.5M in 1995 Performed research to keep a pulse on the service.

Degree, Computer Terminal Technology

Included 955 hours of hands on lab instruction

Education record

Completion Certificates In: Effective Communication, Constructive Discipline, One-Minute Manager