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Executive leader skilled in Customer Service, Training/Training Development and capital equipment Program Management. Brings a passion for developing and leading growth strategies tied to significant gains in customer loyalty. Accomplished in shaping customer experiences and developing/deploying contemporary training strategies.2011 - 2015: Senior VP of Service at nSpire Health in Longmont, Colorado, led the field and headquarters Service organization as well as the internal and external training effort and the IT department as well. 2010 - 2011: Global Director, Customer Experience with Philips Medical Systems, Cleveland, Ohio. 2006 - 2010: Senior Director for CT Programs with Philips Medical Systems, Cleveland, Ohio, led companywide efforts to structure, integrate and rationalize over $60M in product development and other activities relating to strategic alliances in Israel, China, India, and Brazil. Prior to Philips, held increasingly responsible management positions at Picker International and Marconi Medical Systems. 2003 - 2006: CT Program Director with Philips Medical Systems, Cleveland, Ohio, led CT product development and commercialization programs. Responsible for product feasibility analysis, engineering development, guiding supply chain, qualifying market strategies, customer support product roll-out through end of product life process deployment. 2001 - 2003: VP of Service and North American Operations with Ultra Guide, Denver, Colorado. Led this start-up Service and Sales team responsible for commercializing minimally invasive surgical guidance products. Synchronized operations between Israel's development and North America's sales and service channel.Holds a BS in Industrial Technology Education from Kent State University.
Crius Business Services, Llc
View- Website:
- kokopft.com
- Employees:
- 60
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Senior Consultant, Program Managment, Customer Service And Training DevelpmentCrius Business Services, Llc Jan 2016 - PresentCleveland/Akron, Ohio AreaService Executive focused on:• Field Service for medical diagnostic equipment• Headquarter Service Engineering• Service process developmentProgram Management Executive focused on: • leading large cross-functional development, service and marketing teams developing next generation CT diagnostic scanners • managing/developing global business processes, knowledge management and training systems development• Product roll-outs that included detailed results driven metric measurement and actions• Developing and leading growth strategies tied to significant gains in customer loyalty• Accomplished in shaping customer experiences and developing/deploying contemporary training strategies.• Global mindset with direct success experiences in USA, Israel, China, India, Brazil and othersTraining Development• Customer and Internal Training program development• Effectiveness measurement
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Sr. Vp, ServiceNspire Health Dec 2011 - Dec 2015Longmont, ColoradoSenior VP of Service at nSpire Health in Longmont, Colorado, leading field and headquarters Service organization as well as the employee and customer training efforts. Responsible for leading all aspects of nSpire Health's global business processes, knowledge management and training systems.Formed and led cross-functional core teams with purpose of shaping customer experiences and developing/deploying contemporary training strategies and programs. Key player in influencing product development relative to customer satisfaction and efficient serviceability.
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Global Director, Customer ExperiencePhilips Healthcare Aug 2010 - 2011Cleveland/Akron, Ohio AreaLaunched and led global Computed Tomography and Nuclear Medicine's new Customer Experience programs designed to cultivate customer loyalty through rigorous customer focused results measurements and customer centric processes. -
Senior Director, Ct ProgramsPhilips 2006 - 2010Cleveland, Ohio And Haifa, IsraelReporting to Engineering VP, accountable for synthesizing/rationalizing cross functional product requirements and driving CT product development from concept start to commercial results. • Lead a globally elite team of top talent Program Directors and managers. • Prioritize the budget for >$60 M product development spend resulting in >$600 M equipment sales. • Consistently driving force for CT strategies that have included: 1) heavily influencing an out of proportion roadmap focus on premium CT with a more balanced focus doubling mid-tier focus , 2) launching a successful technology reuse strategy (subsystems) optimizing development investment and time-to-market.
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Ct Program DirectorPhilips Healthcare 2003 - 2006Cleveland/Akron, Ohio AreaProgram Director, CT Value SystemsReporting to Sr. Director, mission was to: 1) identify, acquire and or develop competitive low tier CT products, 2) gain better sales access to China market and 3) to provide a lower cost CT manufacturing and R&D base (confidential). Successful in all three. Specifically, worked with existing Philips M&A team, determined venture’s key business challenges and successfully drove risk reduction to position JV for long-term success. Quickly developed effective relationships with Philips corporate personnel and all of target company’s leaders and heavily contributed to the MOU and eventual JV contract. Negotiated initial product roadmap (to contractually include key internal Philips’ suppliers.) Director, Quad CT ProgramReporting to Sr. Director, responsible for the leadership of Philips' most profitable product line, the four-slice CT. Directed all program phases from strategic planning through product retirement planning. Led cross-functional teams: 1) ensuring smooth transitions from strategic to project planning, 2) securing appropriate project resources, 3) driving program deliverables and 4) implementing actionable go-to-market plans for operations, marketing, global sales and service. Was one of first to actively participate in early Life Cycle Management definitions.
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Vp, North American Service & OperationsUltraguide, Inc. 2001 - 2003Denver, Co And Cleveland, OhReporting to CEO, responsible for commercializing company’s minimally invasive surgical guidance products. Charter included: 1) identifying North American customers’ clinical requirements, 2) driving key product and process changes through NA Operations and Israeli R&D, 3) qualifying and developing sales and service strategy using combination of direct and third party, progressing to direct, 4) developing sales and service processes and 5) leading marketing deliverables' development.
Larry Stanich Skills
Larry Stanich Education Details
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Copley High School, Copley, Oh -
Industrial Technology Education
Frequently Asked Questions about Larry Stanich
What company does Larry Stanich work for?
Larry Stanich works for Crius Business Services, Llc
What is Larry Stanich's role at the current company?
Larry Stanich's current role is Retired Product Development and Customer Service Executive.
What is Larry Stanich's email address?
Larry Stanich's email address is ls****@****ail.com
What is Larry Stanich's direct phone number?
Larry Stanich's direct phone number is +130366*****
What schools did Larry Stanich attend?
Larry Stanich attended Copley High School, Copley, Oh, Kent State University.
What skills is Larry Stanich known for?
Larry Stanich has skills like Cross Functional Team Leadership, Medical Devices, Strategy, Medical Imaging, Product Launch, Capital Equipment, Product Development, Management, Program Management, Market Development, Capa, Product Management.
Who are Larry Stanich's colleagues?
Larry Stanich's colleagues are Brian Woodcock, Brooke Davidsen, Glen Allen, Dee Erickson, Mandy Chalkley, Becky Bodah, Gordana Adzic.
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Larry Stanich
Orange County, Ca
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