PLANET FITNESS FEBRUARY 2021 – MARCH 2022PROJECT MANAGER• Coordinated weekly Zoom meetings to ensure Network and Security system updates are on-time for 300 locations across 11 states were being performed.• Heavey 3rd Party Vendor Management • Supported SmartSheets for all of Projects (data entry / Colum Headings).• Lead client brief meetings to identify and understand business process workflows for the Learning Management System. Advise management with the goal of making the appropriate IT decisions and choices• Provide support to all 3rd Party Vendors• Support ordering/Shipping on all hardware equipment and application programs• Perform other ad-hoc projects or tasks as assigned• Oversee, track and measure system and network performance• Perform troubleshooting and execute needed repairs • Execute different maintenance activities when needed• Review and develop security-related contract documents• Work with other IT professionals to ensure upholding IT standards• Support all upgrades on Security Cameras.

Hewlett Packard Enterprise, Austin, Texas December 2016- PresentProgram Manager - Get Hewlett Packard ready to Split into Hardware and Application Software divisions. Worldwide Office Project Management• Managed 108 web applications and accountable to deliver the key measures of success of complete logical separation of IT applications and transforming the IT landscape to a cloud-based pre-configured architecture that is tailored for the Software Business Spin-Off/Merger.• Partnered with team members within CE&S (i.e. solution architects, business analysts, system analysts and data analysts) to ensure success of the program.• Partnered with Global Delivery vendors to evaluate, estimate and plan for execution of business requests.• Guided development of program-specific roadmaps that align with organizational strategies and objectives as well as enterprise-wide priorities.• Ensured projects adhere to defined change governance processes. • Coordinated with other program managers to ensure cross-program strategies, dependencies, and opportunities are understood and managed.• Maintained program delivery roadmap and financial metrics, and report program status to both IT and business executive leadership.• Monitored project-level issues and risks, and manage program-level issues & risks to resolution, escalating as needed.• Supported and guided project managers assigned to the program’s projects, ensuring cross-project dependencies are understood and managed within MS Project.• Identified and implemented process and tool improvements to expand best practices to reduce $3.9 M operational/capital budget to $3.2 M• Ensured program test strategy was comprehensive and effective.

Hewlett Packard Enterprise, Austin, Texas December 2016- PresentProgram Manager• Managed 108 web applications and accountable to deliver the key measures of success of complete logical separation of IT applications and transforming the IT landscape to a cloud-based pre-configured architecture that is tailored for the Software Business Spin-Off/Merger.• Partnered with team members within CE&S (i.e. solution architects, business analysts, system analysts and data analysts) to ensure success of the program.• Partnered with Global Delivery vendors to evaluate, estimate and plan for execution of business requests.• Guided development of program-specific roadmaps that align with organizational strategies and objectives as well as enterprise-wide priorities.• Ensured projects adhere to defined change governance processes. • Coordinated with other program managers to ensure cross-program strategies, dependencies, and opportunities are understood and managed.• Maintained program delivery roadmap and financial metrics, and report program status to both IT and business executive leadership.• Monitored project-level issues and risks, and manage program-level issues & risks to resolution, escalating as needed.• Supported and guided project managers assigned to the program’s projects, ensuring cross-project dependencies are understood and managed within MS Project.• Identified and implemented process and tool improvements to expand best practices to reduce $3.9 M operational/capital budget to $3.2 M• Ensured program test strategy was comprehensive and effective.

Project Manager/Implementation/Backup and recovery• Supported Whole Foods Market on Store readiness for large 600+ locations on all new Hardware/application software.• Handled projects based on SDLC • Developed recovery action plans, its impact on business.• Interface with technical teams and business partners for implementation, backup and disaster recovery execution• Owned the “Site readiness” phase, Follow-up with project team members on outstanding issues, risks and decisions via organization “private” SharePoint database. • Work with the International locations in Mexico, Europe and Australia• Implemented communications to all locations in a two phase rollout.• Weekly meeting (local and remote staff) and document action items and meeting notes/minutes each Wk-meeting. Used a 3-monitor workstation to track past/present and future requirements.• Updating/Posting on organization Private Share Point database • Escalating “road blocks” to the IT Project/Program Managers where appropriate• Trained team members on hardware to full Go-Live install of all hardware/New Corporate Application software.• Worked with all levels of management and staff within all areas of the business.• Network, security and LAN/ WAN throughout the organization

Research Program Management Specialist• Supported the AMD Research Program, “Group Admin”, and Engineering Business Manager to accomplish the goals of group operations. Specifically this role will maintain the master list of who works for AMD Research, handle the logistics to bring coops/interns into Research all year (IT accounts, equipment, seating). • Coordinated setup requests for new hires in the AMD HR systems. This involves making arrangements for computer accounts, phone service, special IT privileges and laptop imaging for new hires we have three times a year.• Work with the International University’s i.e. Pakistan / Iran, Singapore / China and Europe• SharePoint Admin. Network, security and telecommunications (LAN, WAN, client/server) throughout the organization• Coordinated the Data security and backup processes. Tasked with management of the equipment supply chain, and maintaining SharePoint and Twiki sites used by our researchers. • Updating/Posting on organization Custom Share Point database • Coordinated and worked closely with the Program Manager and with Engineering Business & Operations manager as a success criterion for the job. Tasked to update and maintain extremely confidential employment files and renewals for over 160 professionals.• Establish and maintain project communication tools such as SharePoint to update all changes when completed.• Provided daily maintenance of the master list of all staff supports Research projects. Includes FTEs/Co-ops/Contractors/Visiting Scholars/Intra-group assignments.• Owned the “New” Co-Op budget (Hardware/and operation software). Any Special tools required.• Utilized previous supply chain management skills for staff equipment inventory tracking, inventory management, and forecasting. Preparation of equipment procurement requests for the managers, business manager and executive approval.• Gathered monthly collection of research metrics data.

• Coordination installation planning and implementations of hardware solutions/ Add New/ Replace OldUpgrade from old systems to all new 2014 Dell Laptop / Scanner / Printers though-out State-of-Texas • Assembling project plans and teamwork assignments; tracking project milestones and identifying resources to meet the needs of the project. i.e. Interfacing regularly with senior management.• Experience with projects in a program environment (coordinated projects) led by Senior Program Managers.• Experience with large and high-profile projects in multiple technologies and functions environment • Experience with projects in a program environment (coordinated projects) led be a Program Manager• Maintaining and updating project documentation to include project plans, budget, surveys, risk plans, communication plans, changes control logs, and report. At end of Project send out Customer Satisfaction Surveys.• Experience with single sign-on solution development / implementation (Microsoft tools) and/or development projects• Work on over 10,000 replacement devices across the state of Texas• Facilitation of business updates. Act as the Account Owner/Identifying opportunities/ Contract negotiation Owner.• Work close with senior management on focus-group sessions, webinars, interviews.

Project Coordinator / Disaster Recovery / Risk Analysis and Risk Assessment • Utilized supply chain experience to coordinate the installation, planning and implementations of hardware solutions/ Add New/ Replace Old by upgrading TxDot from old systems to over 10,000 new 2015 Dell Laptop / Scanner / Printers throughout Texas • Assembled project plans and teamwork assignments by tracking project milestones and identifying resources to meet the needs of the project, e.g. interfacing regularly with senior management. • Assist the three (3) Projects or IT Program Manager with maintaining a Work Breakdown Structure (WBS). This is by regional across the state of Texas.• Worked closely with Technical Staff within TxDot on Infrastructure and Security to abide by the current IT infrastructure and recommend future flexibility.• Acted as a primary point of contact and escalation for stakeholders for this project.• Network, security and telecommunications (LAN, WAN, client/server) throughout the organization• Working with IT business continuity, IT disaster recovery for all end-users• Tasked with heavy V-looks up’s for quick verification and research on history• Utilized SDLC & Agile Project Methodology for project delivery• Maintained and updated project documentation to include project plans, budget, surveys, risk plans, communication plans, changes control logs, and report - at end of project, send out Customer Satisfaction Surveys• Posting management name/addresses on organization Custom Share Point database • Escalating “road blocks” to the IT Project/Program Managers where appropriate• Facilitated business updates by acting as the Account Owner by identifying opportunities and reviewing contracts• Worked close with senior management on focus-group sessions, webinars, interviews.

Project /Coordinator/ Management …. AT&T Coordinator / Assist project manager on tracking and updating the budget (3rd party vendor - over time per installation) and project plan Identify potential conflicting project priorities (a) tasks, b)resources, c) schedule) and proactively resolve them ….Heavy 3rdf party vendor management .. Create weekly project management reports Identify and organize cross team activities ….Perform project budget analysis and planning….. Provide project support in scheduling/facilitating meetings… (I work with 110+ vendors across the USA and Candia …. creating agenda, recording meeting notes and following up on action items…. Updating Statement-of-Work (SOW)…. Facilitate and coordinate planning activities across multiple teams Act as Owner of project issue log and change control items…. Create and prepare project team discussion material Experience….. Provided project coordination service to the team (IT projects) Ability to multi-tasks and support multiple team members at the same time … Using MS Office Suite (Word, Excel, Project, Visio, PowerPoint).Work with internal systems to schedule site surveys and installations. Make phone calls to Owners/Operators / end users and send follow-up e-mails as well as complete out orders and conduct quality checks on documentation. Two major Projects: 1) Digital Menu Boards 2) Up-Grade WiFi Circuits• Interface with key corporate and individual owners to define scope of solution, manage internal and external customer communications, and keep projects focused/on schedule/within budget. • Lead a Team (8-to-10) on scheduling completions of job tasks and responsibilities via conferences calls and follow-up e-mails. Detailing out 3rd party vendors and key personnel. • Research alternate connectivity vendors as needed or requested. • Responsible for the supervision of all assigned resources to the project(s)- Review contract documents and specifications

Project /Coordinator/ Management Project /Coordinator/ Management …. AT&T Coordinator / Assist project manager on tracking and updating the budget (3rd party vendor - over time per installation) and project plan Identify potential conflicting project priorities (a) tasks, b)resources, c) schedule) and proactively resolve them ….Heavy 3rdf party vendor management .. Create weekly project management reports Identify and organize cross team activities ….Perform project budget analysis and planning….. Provide project support in scheduling/facilitating meetings… (I work with 110+ vendors across the USA and Candia …. creating agenda, recording meeting notes and following up on action items…. Updating Statement-of-Work (SOW)…. Facilitate and coordinate planning activities across multiple teams Act as Owner of project issue log and change control items…. Create and prepare project team discussion material Experience….. Provided project coordination service to the team (IT projects) Ability to multi-tasks and support multiple team members at the same time … Using MS Office Suite (Word, Excel, Project, Visio, PowerPoint).Work with internal systems to schedule site surveys and installations. Make phone calls to Owners/Operators / end users and send follow-up e-mails as well as complete out orders and conduct quality checks on documentation. Two major Projects: 1) Digital Menu Boards 2) Up-Grade WiFi Circuits• Interface with key corporate and individual owners to define scope of solution, manage internal and external customer communications, and keep projects focused/on schedule/within budget. • Lead a Team (8-to-10) on scheduling completions of job tasks and responsibilities via conferences calls and follow-up e-mails. Detailing out 3rd party vendors and key personnel. • Research alternate connectivity vendors as needed or requested.

Project /Practice Management• Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.• Identifies resources needed and assigns individual responsibilities.• Manages day-to-day operational aspects of a project and scope.• Reviews deliverables prepared by team before passing to client.• Effectively applies our methodology and enforces project standards.• Prepares for engagement reviews and quality assurance procedures.• Minimizes our exposure and risk on project.• Ensures project documents are complete, current, and stored appropriately.Project Accounting• Tracks and reports team hours and expenses on a weekly basis.• Manages project budget.• Determines appropriate revenue recognition, ensures timely and accurate invoicing, and monitors receivables for project.CAREER PATH CORE COMPETENCIESFinancial Management• Understands basic revenue models, P/L, and cost-to-completion projections and makes decisions accordingly.• Understands our pricing model and billing procedures.• Accurately forecasts revenue, profitability, margins, bill rates and utilization.• Assures project legal documents are completed and signed.Business Development• Identifies business development and "add-on" sales opportunities as they relate to a specific project.• Leads proposal efforts including completing project scoping and LOE assessments.• Effectively conveys our message in both written and verbal business development discussions.Communication• Facilitates team and client meetings effectively.• Holds regular status meetings with project team.• Keeps project team well informed of changes within the organization and general corporate news.• Effectively communicates relevant project information to superiors.• Delivers engaging, informative, well-organized presentations.• Resolves and/or escalates issues in a timely fashion.

•Work with the Client, Senior Operations Manager, Production Managers, and IT staff to plan, organize and direct activities concerned with product delivery. •Establish project objectives, policies, procedures and performance standards within boundaries of company policy and contract specifications. •Initiate and maintain liaison with customers and other contacts to facilitate project activities; •Monitor and control project through administrative direction to ensure project is completed on schedule; •Coordinate with customer to provide necessary project status and obtain customer feedback; •Formulate reports concerning such area as work progress, scheduling and delivery Additional Responsibilities: Direct and support medium to large contract projects andmanagement staffing while implementing/maintaining costand schedule performance measurement responsibility.

Product Manager / Project Manager / Senior Account Manager - Provided Project Management for rollout of Hardware/Software solutions and New Business Generation; worked closely with Engineers on placement (security) of equipment and controls. Extensive portfolio, consisting of hardware products, software, consulting, maintenance and other services focused on reducing the cost and complexity of business processes while improving customer service. •Worked with CIO, CEO, Senior Operations Manager, Production Managers, and IT staff to plan, organize and direct confidential activities concerned with product delivery, assuring critical and timely status reports. Corporate Office in Germany / Manufactory in Singapore / Sale Team in USA & Canada with worldwide sales. •Participated in project planning for the test and documentation portion of a development life-cycle. Assigned and tracked progress of testing and writing tasks. Participated in product requirement reviews. Ensured all defects are properly reported and tracked to closure.•Established project objectives Statement-of-Work (SOW), policies, procedures and performance standards within boundaries of company policy and contract specifications, resulting in multi completion of SOW annually.•Initiated and maintained liaison with customers and other contacts to facilitate project activities. Worked with Operation (Management/Owners on all new controls and sub-systems with software).•Monitored and controlled project through administrative direction, ensuring timeliness of project.•Tracked project against its schedule and against client objectives, reporting status to CEO and CTO.•Developed and implemented recovery plans for off schedule and unanticipated eventualities.•Coordinated with customer providing necessary project status and obtaining customer feedback.•Formulated reports concerning such area as work progress, scheduling and delivery and responded to inquiries from customers in a timely manner.....ext

Managed all Point-of-Sale hardware and supplies.Two concepts for this company = Mexican Food and Italian Back office polling of data and bids on Supplies for this chain.This company had 375 units within the Houston / Galveston / Port Arthur area.Budget = 750,000.00 for hardware and yearly maintenance.Built Menu’s and Manager Special for Operation

Working on the marketing of Pricing, specifications, availability and terms. Working in a “Focus Group” on “Troubleshooting, Frequently Asked Questions, System Documentation, Current Systems Configuration, Support History & Status, Service Plans, Ownership Transfers, Upgrade System and Upgrade Operating Systems. Business Start Up - Business Plans - Goal Setting - Leadership - Marketing - Motivational - Selling - Small Business - Success. Received Positive Employee-of-the-Month within department.

Managed all “Back of House ApplicationsManager all staff to support 550 retail units and payroll of 1,800 Delivery Sales of Food itemsDevelop in-house application Retail into 5 states and 3 countriesGrowth of 40% in retail units .. Support growth with all application