-Collaborating with educational institutions to integrate AI-powered education platform with training so as to foster career growth and employability among students-Vero's talent optimization platform will enable young adults to showcase their skills and explore career opportunities through assessment and growth metrics-Empowering young adults with job-ready skills for their future and empowering businesses to identify and engage talent-Streamlining the hiring process for a promising workforce

-Driving conversation, engagement, and partnerships for team Conversa

-Mobile game studio developing play-to-earn hyper-casual games utilizing blockchain technology-Worked with talent from Tencent, Netease, and FunPlus that previously developed and launched 8 mobile games across Android and iOS that generated over 400M downloads

-Creatively structured terms and built processes for strategic partnerships, created playbook covering topics from identifying opportunities to incentivize partner acquisition, activation, engagement and growth that represented 15% of new customer activations and 10% of company revenue for over $3.5M ARR-Developed strategic action plans for sales and marketing orgs to activate, retain, and grow partners-Co-led marketing campaign strategy with key fintech partners and internal Marketing and Brand orgs for go-to-market campaigns for new product features-Improved channel partner onboarding flow for operational efficiency and growth for 5% increase in MoM revenue

-Managed 25+accounts with a monthly recurring volume of $10M and $840,000 ARR for premier B2B clients-Rolled out new sales strategies like CHI and QBR using a data driven mindset to determine customer health and increase monthly volume by 2-5% MoM-Identified new streams of revenue and worked with risk, customer success, and finance teams to drive product changes spearheaded by customer feedback-Created sales team dashboards using SQL and identified key business categories to pursue and partner with

-Worked directly with client and sales team to negotiate revenue share, expedited onboarding process and managed relationships with restaurants from enrollment through launch-Onboarded all new restaurants and handled all escalated issues across multiple markets-Worked closely with support and product teams to optimize process to communicate relevant information to restaurant partners-Quickly anticipated issues in supply chain from restaurants to couriers to customers and drove creative solutions to execution-Used data from meal performance and meal capacity to make calculated decisions on supply for meals in delivery zones-Cooperated with Compliance/Tax team to lead a company wide audit of all outstanding and incorrect tax information for all restaurant partners-Led transition from Desk to ServiceCloud with Business Operations team-Led learning for Yesware templates to educate teammates on new tools-Calculated weekly analytics of team for company wide update-Led national outreach for restaurant accountability

-Data entry and maintenance of products within SQL database-Responsible for configuration of product within database and copy for website-Liaisoned with vendors for data uploads

-Subject matter expert and owner of the SFHP provider network of over 6,000 PCPs, specialists, and hospitals for QNXT system-Collaborated with internal business users and external stakeholders to maintain and audit provider data (licenses, registration, demographics)-Led team for company-wide process improvement effort-Developed report specifications; collaborated with business users and ITS to gather requirements

-Assisted in the configuration and affiliation of SFHP contracts and providers during implementation of managed care system-Performed quality assurance on all out-of-network provider contractsResolved the disparity of members and eligibility segments between new managed care system and the legacy system-Led teams of business and ITS members for the creation of business requirements documents

- Assisted patients with financial applications and alternative copayoptions- Managed and improved workflows from various points of customer and patient contact- Provided regionally focused support to patients, doctors, and field representatives- Facilitated multiple forms of internal and external communications with doctors, pharmacies, Patient Support Specialists, and Customer Care Associates- Team lead and SME for implementation of Pegasus, an account management system