• An innovative and accomplished Project Management Specialist with a broad skills base in managing an entire project lifecycle including: project development, documentation, training and client service.• Solid experience in print technology and field technical service.• Superior strengths include exceptional detail and problem solving skills combined with the ability to meet business objectives in a multiple priority environment.• Proven track record of providing value-added customer service to develop solid business relationships.• Proficiency in Windows and Macintosh platforms and various applications including: MS Project, Visio, Access, MS Office, Adobe Acrobat, Business Objects, Macromedia Dream Weaver 4, Photoshop, Illustrator, Quark ExpressSELECTED ACCOMPLISHMENTS:• Made a significant contribution to the restructuring of web-based proprietary software from a B2B to a B2C e-commerce platform.• Lead the implementation of a customized communication tool/portal to enhance print-on-demand (POD), which resulted in savings realized for warehousing and shipping costs.• Streamlined the POD file download process with the development of a customized tool, saving each user one hour per day and the organization over $16,000 per year• Conducted an in-depth analysis of the day to day workflow of proprietary software to develop and implement an enhanced version. The new version improved the user experience and exceeded efficiency and cost savings objectives.Specialties: Project Management of software development.
Listed skills include Project Management, Change Management, Software Project Management, Business Process Improvement, and 7 others.
