Lawrence Dahlia Email & Phone Number

Anaheim, Ca

Creating bids for product and installation of windows and doors for large commercial real estate projects.

Anaheim, Ca

Providing excellent customer service to ensure an enjoyable stadium experience for the guests. Checked tickets, assisted guests in finding their seats, ensured safety protocols were followed, assisted with guests' questions.

Orange Empire 0701

I have been a member of ASQ and a Certified SQE since 2001. I also earned a Quality Manager in Organizational Excellence (CQMOE) in March 2016.

Usa And Canada

LegalShield gives you the ability to consult with an attorney on any legal matter without worrying about high hourly costs. For one flat monthly fee, you can have access to legal services no matter how traumatic or trivial the issue. I specialize in Individual plans, Small Business plans, Voluntary/Supplemental Group Benefits, and Identity Theft protection. Give me a few moments and I can quickly show you how you can benefit from any of these three areas. Get protected today!

Orange County, California Area

Assisting Production Crew with setup and tear-down of stages, chairs and other miscellaneous responsibilities in preparation of Sunday's morning services.

Orange County, California Area

Providing excellent customer service to users of the Lyft App. Currently maintain a 4.92/5.00 rating with over 325 trips.

Orange County, California Area

Providing excellent customer service to users of the Uber App. Currently maintain a 4.93/5.00 rating with over 2000 trips.

Orange County, California Area

Facilitated financial transactions between store and customers. Other duties as assigned.

Newport Beach Chapter

Helping refer business to a TEAM of small business owners.

Santa Ana, Ca

• Ensured software products met the established quality standards including reliability, usability, and performance.• Utilized various testing methods to detect software failures so that defects may be discovered and corrected prior to release.• Collaborated with team and implemented QA process within established software development framework.• Developed, carried out, and maintained methods and procedures for manual product testing.• Evaluated product specifications for testability.• Created test cases from design, business requirements, and defect documentation.• Aligned with project team members on understanding of business requirements and wrote detailed test cases.• Wrote bug reports, tracked and reported product defects using an issue tracking tool (ALM Explorer) providing detailed re-creation steps, and assisted developers with resolution.• Executed tests, evaluated and reported test results for usability concerns or high-risk functional changes.• Participated in process improvement of Quality Assurance and Software Development Life Cycle (SDLC) processes, methods, and systems.• Supported and participated in User Acceptance Testing (UAT) as needed.• Extended assistance by providing direction and mentoring to less experienced QA Analysts, training them on both products and operating system.

Irvine, Ca

Vision Solutions, Irvine, CA 1996 – 2014 Senior Quality Assurance Advisory• Ensured software products met the established quality standards including reliability, usability, and performance.• Utilized various testing methods to detect software failures so that defects may be discovered and corrected prior to release.• Collaborated with team and implemented QA process within established software development framework.• Developed, carried out, and maintained methods and procedures for manual product testing.• Participated in all phases of software development projects to provide a quality perspective.• Evaluated product specifications for testability.• Created test cases from design, business requirements, and defect documentation.• Aligned with project team members on understanding of business requirements and wrote detailed test cases.• Wrote bug reports, tracked and reported product defects using an issue tracking tool (JIRA) providing detailed re-creation steps, and assisted developers with resolution.• Executed tests, evaluated and reported test results for usability concerns or high-risk functional changes.• Developed CLP programs/SQL statements to automate creation of data sets/activity to assist validation of test results. • Participated in process improvement of Quality Assurance and Software Development Life Cycle (SDLC) processes, methods, and systems.• Supported and participated in User Acceptance Testing (UAT) as needed.• Extended assistance by providing direction and mentoring to less experienced QA Analysts, training them on both products and operating system, as well as with developers to improve their unit test cases.

City Of Industry, Ca

Mathematics/Computer Science, Business, Religion

Activities and Societies: Baseball team 1984-88, Cross Country 1986-1987, yearbook 1987, WOW photographer, intra-murals...

Diploma