An independent contractor with business leadership and human resources expertise. Available to assist HR Teams with a variety of projects including: Development and execution of employee communication strategies; Creating employee relations metrics and programs; Developing policy and procedures (Employee Handbook); Succession planning strategies and programs; Developing and mentoring leaders.

Responsible for all human resource functions, including employee training, benefits administration, employee review systems, talent review/high-potential employee identification, and succession planning. Facilitated compensation planning, organizational structure design, bonus program design/administration, LOA management, and employee policies and procedures development. Managed severance policies and processes. Directed employee welfare, training, and payroll. • Improved employee morale and enhanced operations by establishing open-door approach and spending time with all employees, including telephoning remote staff.• Led successful merger with two other companies, Pearson Data Management and Harland Technology Services, leading to expanded employee base of 1,150, six offices, and human resources team of nine. • Managed integration, reduction in force, and WARN initiatives based upon State of California law to bring headcount in line with merger expectations. • Worked closely with legal to create all forms and templates required.• Integrated three companies with vastly different cultures, policies, and procedures. Traveled to locations outside of California to gain full knowledge of issues, concerns, and impact of policy differences. • Initiated employee town hall meetings and site manager discussion groups to secure feedback. • Implemented single set of policies and procedures across company with standard employee handbook, resulting in more cohesive and collaborative employee base. • Led design and implementation of Scantron Leadership Academy.• Collaboratively supported senior leadership in completion of first succession planning/talent identification initiative.

Managed functional area. Developed product and skills training programs for sales representatives, department managers, and customers. Oversaw project implementation department responsible for successfully integrating product and service solutions into customer environment. • Ensured increased focus and more persistent and clear communication with sales organizations to boost customer training revenue from $250,000 to $800,000 in year one and $1,200,000 in year two.• Led all employee training initiatives with two offices and remote employees. Responsible for planning, implementation, and coordination of all customer training programs.• Collaborated with staff of five corporate trainers, three implementation training coordinators, and one training coordinator to establish goals and procedures.• Established group of independent contractors as training consultants countrywide due to increased demand for customer training. Grew group from core of ten to over 35.

Led all support departments for field and inside sales activities, including government contracts administration, order entry services, sales/product training, strategic partnerships, customer care/relationship management, and administrative support services.• Led design and implementation of all sales training initiatives. (Was there any sales effectiveness achieved that you can point to here?)• Created new sales support organization and department structure for improved efficiency.