Manage social media marketing campaigns and day-to-day activities including:Develop relevant content topics to reach the company’s target customers.Create, curate, and manage all published content (images, video and written).Monitor, listen and respond to users in a “Social” way while cultivating leads and sales.Conduct online advocacy and open a stream for cross-promotions.Develop and expand community and/or influencer outreach efforts.Oversee design (ie: Facebook Timeline cover, profile pic, thumbnails, ads, landing pages, Twitter profile, Blog, etc.).Design, create and manage promotions and Social ad campaigns.Manage efforts in building online reviews and reputation. Monitor online reviews and respond to each review.Analyze key metrics and tweak strategy as needed.Compile reports for management showing results (ROI).

•Communicate effectively and build a professional relationship with carriers and internal/external customers to strive to exceed their total service expectations.•Arrange bookings by examining destination, route, rate, arrival time and dispatch to carriers.•Respond to carriers/customers to ensure critical success factors are achieved.•Troubleshoot and resolve errors on bookings.•Understand and complete all necessary customer specific tasks.•Act as a positive role model for team members by providing support and assistance as needed.•Perform any other reasonable duties as assigned to meet our customers needs and requirements.

• Organize workflow to meet customer time frames• Provide feedback on the efficiency of the customer service process• Schedule in-house and outdoor events

• Respond to customer inquires• Direct request and unresolved issues to the designated resource • Maintain customer databases• Data Entry

• Prepare course materials such as syllabi, homework assignments• Evaluate and grade students' class work, assignments, and papers.• Initiate, facilitate and moderate classroom discussions

Personal and Administrative Assistant to the Assistant Director, Environmental protection and control (EPC)• Maintain office calendar and schedule planning • Organisation of Environmental impact assessment (EIA) files• Mail sorting• Prepare reports and presentations with statistical data as assigned.• Organize a filing system for important and confidential company documents.