Larry Gross Email & Phone Number

Austin, Texas, United States

Managed a team of nine professionals, including seven Systems Administrators and two Network Administrators, conducted Jira and Confluence Cloud and led the implementation of Jira Service Management for tracking Infrastructure tasks. Developed and trained Systems Administrators to support the growing Private Wealth Services division.• Conducted technology assessments for mergers and acquisitions, ensuring smooth integration of existing technologies Into the Kestra stack, while establishing positive relationships with firm principals.• Collaborated with the Cybersecurity team to develop and respond to cybersecurity initiatives and threats, developed and maintained project budgets, and created project plans for integration efforts.• Managed and supervised the RingCentral conversion for 60+ offices nationwide.• Implemented utilization of Windows Autopilot to streamline workstation Imaging for new hires and onboarding firms.• Formulated a full project plan for the migration, including budget tracking worksheets with monthly checkpoints for the CFO, in collaboration with Project Management.• Trained Systems Administrators to handle office openings for multiple enterprise divisions to perform remote office technology Integrations while maintaining a positive relationship and receiving exceptional feedback from firm principals. • Successfully fostered positive client relationships through mission-focused team training, ensuring team members comprehended the narrative behind our services, leading to exceptional support and preventing combative dynamics. • Designed workflows and ticket types for Jira Service Management to serve internal customers from other departments.• Implemented a new support model to protect the Help Desk from an excessive influx of support tickets post-migration.

Led the full migration and maintenance of Atlassian Jira and Confluence functionality on-premises. Guided a team of six professionals, including a Network Administrator, DBA, Datacenter Engineer, and three Systems Administrators. Initiated the design and implementation of migrating server resources into Azure. Collaborated with the Datacenter Engineer to design and establish a new backup methodology and select appropriate vendors.• Single-handedly improved the technology relationship with remote offices, transitioning from a combative view of support to receiving accolades from principals during board meetings. Responsibilities Included reviewing floor plans, conducting on-site technology assessments, and coordinating with General Contractors and Low Voltage Contractors to ensure ease.• Streamlined success by launching M365 enterprise wide.• Completed the lift and shift of server resources into Azure, working directly with DevOps and a consulting team.• Oversaw three Systems Administrators and development of Intune management for corporate workstations.

Austin, Texas Area

Managed server infrastructure encompassing physical and VMWare environments. Oversaw identity management systems, including Siteminder and Arcot. Administered federation system by utilizing PingFederate, handled Active Directory operations, and served as the primary IIS administrator.• Managed deployment responsibilities for the custom-developed application suite Advisor Complete.• Performed basic MSSQL administration tasks such as backups, simple queries, and job management/troubleshooting.• Administered disaster recovery procedures, including biannual testing and travel to the secondary site in NY.• Served as the escalation point for Help Desk issues related to the above responsibilities.• Conducted basic Exchange maintenance in collaboration with the primary Exchange Administrator in NY.• Handled basic network administration tasks, such as creating NATs for new IIS applications and troubleshooting connectivity issues with third-party vendors, and administering SFTP using Cornerstone.• Successfully converted 12 remote sites for Kestra Private Wealth Services, transitioning them from NFP-controlled assets to Kestra-controlled assets.• Designed and implemented a new Active Directory infrastructure for Kestra Financial, Inc.• Spearheaded the setup and configuration of a six-rack suite within a data center, enabling efficient Infrastructure Operations. This included deploying EMC XIO/VNX, RecoverPoint, fiber switches, cable runs, ESX servers, and network-based KVM (Raritan), primarily managed with minimal vendor assistance.

Administered three separate Active Directory Forests, including the design and installation of a non-transitive trust for a remote network in a collocation environment. Maintained multiple virtual machines, including dedicated ESX servers, Hyper-V setups, and VMWare Server installations hosted on Windows Servers.• Implemented and maintained endpoint security measures, including a patching system (GFI Languard) and antivirus system (VIPRE), with expertise in SNMP and WMI monitoring.• Managed and administered web hosting for over 20 years, with 15 years of direct involvement in IIS management.• Administered Windows Servers from Server 2000 to Server 2012 R2, including design, installation, and maintenance.• Supported developers in Classic ASP, ASP.net, and PHP programming, ensuring smooth server and application operation.• Managed Microsoft SQL Server 2012 log shipping pairs in two collocation environments. • Successfully executed a migration of a load-balanced, database-driven website with hundreds of concurrent users, involving the transfer of 12 servers from Windows 2003 to Windows 2012.

Served as the lead Web Developer, managing a team of 3-7 professionals and interfacing directly with clients such as Dell, Harcourt Publishers, Seton Family of Hospitals, and Defensive Driving Online.• Led website overhaul projects from design conception to delivery by collaborating with client resources at Seton Healthcare Network and Austin Regional Clinic.• Demonstrated an ability to educate clients on complex technology by helping make informed decisions and balancing budget constraints and desired feature sets.

Round Rock, Tx

Worked with the DellHost division. I worked as a liaison between the development team and the web team to implement the desires of marketing. I worked directly with the development team to adapt the Dell.com XML framework for use with the DellHost product line. I was part of a team that developed usability guidelines and performed usability reviews on the DellHost site and provided detailed recommendations.

Austin, Tx

Primary web designer and account executive. Interfaced with clients on all aspects of their site design strategy.

Multiple Locations

Communications/Navigation/Electronic Countermeasures system specialist for the F-111F fighter/bomber. Served in England during Desert Storm and deployed to Turkey for Operation Provide Comfort. Selected as my squadron's Airman of the Year and sent to an executive banquet as a candidate for Base Airman of the Year.

Graphic Design

Education record