OBJECTIVEStrong technical and analytical professional looking for a new challenge within the IT Service Management community. Ability to improve current processes while accomplishing deadline driven projects. OVERVIEW OF QUALIFICATIONS 20 + Years Technical ExperienceServiceNow AdministrationServiceNow DevelopmentData Center OperationsServer ManagementTechnical DocumentationProcess ImprovementProblem ResolutionTeam Leadership/ManagementNetwork/Systems Administration WORKING TECHNICAL ENVIRONMENT UNIX -Solaris, AIX, Red Hat, Tru64Javascript, HTMLNetezza, VMWareAS-400, VISA AS-400Windows OSRHEL 3,4,5,6 & 7ServiceNowOpenViewTivoliVisual Basic 6Microsoft Office and Open OfficeIBM SilosAdobe Creative Cloud, Dw & PsADDITIONAL TECHNICAL TRAINING ServiceNow System AdministrationServiceNow DiscoveryJavascriptOpenViewTivoliServiceNow - Knowledge 14 &15Redhat - Implementation, maintenance & configuration, system administration
Listed skills include Linux, Data Center, Vmware, Pl/Sql, and 14 others.