Larry Robinson

Larry Robinson Email and Phone Number

Merchant Success Manager @ Shopify | Cold Calling, Business Reviews @ Shopify
ottawa, ontario, canada
Larry Robinson's Location
Atlanta, Georgia, United States, United States
About Larry Robinson

Born in Heidelberg, Germany, and raised in the beautiful state of Virginia, I've embraced a life of adventure and diversity from an early age. Growing up in a military family, and later serving in the Armed Services myself, I've had the privilege of experiencing different cultures and meeting a wide range of people, shaping me into the adaptable and outgoing individual I am today.In my professional journey, I've had the honor of working for one of the world's leading e-commerce and tech companies, SHOPIFY. As a Merchant Success Manager, I oversee a portfolio of exceptional merchants, collectively driving over $1 billion in GMV sales. My role involves providing personalized support, strategic guidance, and proactive communication to empower these merchants to thrive within the SHOPIFY ecosystem. Whether it's facilitating discovery and strategy calls, keeping them abreast of the latest product innovations, or identifying growth opportunities through cross-selling and partnerships, I am committed to getting things done and delivering results.Outside of my professional endeavors, I proudly embrace the role of "dad" to my autistic son. While it presents unique challenges, being a father has been one of the most rewarding experiences of my life, teaching me patience, empathy, and the true meaning of making a positive impact in someone's life.Driven by my passion for making connections and helping businesses succeed, I find immense fulfillment in my work. Every day presents a new opportunity to contribute, be an asset, and create lasting impact in the lives of others. It's a gift that I cherish and am grateful for, and I look forward to continuing this journey of growth, impact, and fulfillment.

Larry Robinson's Current Company Details
Shopify

Shopify

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Merchant Success Manager @ Shopify | Cold Calling, Business Reviews
ottawa, ontario, canada
Website:
shopify.com
Employees:
7900
Larry Robinson Work Experience Details
  • Shopify
    Merchant Success Manager
    Shopify Sep 2021 - Present
    Atlanta Ga
    •Strategic Account Management: Served as the primary contact for key accounts, identifying opportunities for short-term and long-term growth, expansion, and optimization on the Shopify platform utilizing IRI/Nielsen industry specific methodologies.•Data-Driven Growth Strategies: Analyzed KPIs including sales, conversion rates, customer lifetime value (CLV), and return on ad spend (ROAS) to guide conversations and empower merchants to make informed decisions for business success. •Revenue & Growth Leadership: Exceeded revenue goals by an average of 125% and facilitated a 45% year-over-year (YOY) increase in business-on-business (BOB) growth by pairing new product features with specific client needs. •Cross-Functional Collaboration: Resolved key challenges and collaborated with cross-functional teams to identify and close upsell/cross-sell opportunities. This ensured an integrated strategy, approach, and product adoption for merchant growth, exceeding quarterly quotas by 120%. •Strategic Partnership: Acted as a strategic partner to regional Sales and Marketing teams at Shopify, maximizing revenue potential while managing client budgets effectively. •Shopper Marketing Expertise: Partnered with merchants to develop and execute successful shopper marketing initiatives. •Executive Engagement: Prepared comprehensive reports and delivered customized presentations to senior merchant stakeholders and Shopify leadership, showcasing client success and growth. •Competitive Analysis: Maintained a deep understanding of the competitive landscape within each account and provided consistent feedback to internal stakeholders.
  • Core Technologies, Inc
    Director Of Sales And Business Development
    Core Technologies, Inc Dec 2009 - Oct 2021
    Norcross Ga
    •Led an MSP department of sales reps providing network management, cloud solutions, data security, phone systems, and IT consulting in a SAAS usage-based revenue environment.•Developed a comprehensive recruitment strategy to attract top talent to our sales team. •Outlined roles and responsibilities for expanding the sales team including sales representatives, account executives’ sales, and business development. •Partnered and worked closely with partner teams to grow sales funnels by average by 118% YOY •Developed a structured onboarding and training program to help new hires quickly acclimate to our company’s culture products, and sales processes. •Recruited, trained, coached, and created career development plans with sales staff to maintain a high-performing team and increased sales by 70%.•Owned and implemented sales process and OKR’s to drive improved results from the sales team from $750K to over $5 million.•Defined specific goals for the sales team expansion, such as revenue targets, market share gains and customer acquisition milestones. •Implemented and reviewed key performance indicators (KPIs) for individual sales reps and overall team while monitoring metrics such as conversion rates, pipeline management, average deal size, and customer acquisition costs.
  • Suntrust  Bank
    Enterprise Account Executive
    Suntrust Bank Jan 2005 - Sep 2010
    Atlanta Ga
    •Met and exceeded monthly sales quota through identification and closing of incremental sales and revenue opportunities by 110% of goal•Delivered a scalable outbound sales process to fill pipeline and close deals (activities include prospecting, cold calling, cold emailing, social selling, etc.)•Proactively and consistently engaged customers to understand the changing business needs of their set of customer accounts to identify upselling/cross selling and new product revenue growth opportunities.•Renewed customer contracts to protect and grow existing revenue streams.•Successfully oversaw full sales cycles, including onboarding, training and support varying in duration from 3 to 12 months. •Managed the cultivation, execution and delivery of sales and services to local and regional accounts in the Enterprise and mid-market segment.•Collaborated with Sales, Finance and Operations leadership to develop specific account management plans to meet assigned accounts needs and an overall strategy to optimize sales and retention opportunities.•Positioned and sold Company Business Class services across multiple organizational levels including but not limited to C-level and Executive level personnel.

Larry Robinson Education Details

Frequently Asked Questions about Larry Robinson

What company does Larry Robinson work for?

Larry Robinson works for Shopify

What is Larry Robinson's role at the current company?

Larry Robinson's current role is Merchant Success Manager @ Shopify | Cold Calling, Business Reviews.

What schools did Larry Robinson attend?

Larry Robinson attended Virginia State University.

Who are Larry Robinson's colleagues?

Larry Robinson's colleagues are Amelia Hampton, Dave Meisner, Vmn Co, Alexis Plainchamp, Luca Savoldi, Evan Grimba, Kathryn Ricci.

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