Larry Lee, Pmp, Psm Email & Phone Number

Nashville, Tennessee, United States

Nashville, Tennessee, United States

Nashville, Tn, United States

Executive advisory responsible for project and product management roles in rapidly growing company transitioning from a start-up to enterprise environment. Monitors Jira metrics to identify troublesome data pipelines for potential refactor. Collaborates with executive leadership to create product roadmaps for Data Engineering initiatives and guiding towards appropriate solutions. Continuously updates roadmap as priorities change while ensuring product features are in line with company OKRs.

Nashville, Tennessee

Designed process to add new retail stores to Smiledirectclub.com. Gathered requirements and prioritized features for this initiative. Created training documentation on how to use Django admin to add, remove and update store details. Documented IVR self-service menu options and call flow. Established Scrum processes for the Microservices team and established velocity and implemented sprint planning, grooming sessions, sprint retrospectives and prioritization meetings. Gathered requirements implementing use of Twilio along with a custom GUI to allow Smile Direct Club customers and customer support reps to communicate via text message.

Irving, Tx

Led team of Business Analysts for S.C.U.B.I project responsible for gathering requirements, facilitating GAP, JAD and elaboration sessions, and updating project plans for the Claims Filing and Fraud Analytics product lines. Obtained Capgemini’s Engagement Management Foundations certification. Created documentation including process flows, user stories, requirements traceability matrix, functional specifications, and test cases and scenarios. Developed wireframes and prototypes utilizing Sketch, tracked requirements and defects using Jira and HP ALM and generated additional sales over $3,000,000.

Greater Nashville Area, Tn

Project Manager and Business Analyst for multiple projects. Systems Administrator for multiple applications including the Case Management and Interactive Intelligence IVR Systems. Project Manager for UI SIDES (State Information Data Exchange) initiative resulting in streamlined data exchange between the agency and employers and reducing improper payments and unnecessary employer charges. Provided estimated cost impact of proposed legislation affecting technology and applications used by the TN Dept. of Labor to the Tennessee State Legislature. Project manager for fraud analytics initiatives including the replacement of legacy FoxPro applications. The implementation of Treasury Offset Program, Lottery Winnings Intercept Program and OnPoint Aware.Gathered requirements for the IVR Self Service project which reduced the number of calls to the UI Claim Center by up to 500,000 calls per month. Created project deliverables including extensive 79-page call flow created in Visio.Administered Interactive Intelligence and multiple custom applications specific to the TN Dept. of Labor.