Larry Marvin Email & Phone Number

Salt Lake City, UT

• Provided leadership and direction for the planning, design, implementation, and maintenance of databases, servers, storage, virtualization, email, collaboration, backup, and disaster recovery.
• Managed and maintained a mixed server environment that included Windows, Linux, and Mac ensuring a 99.9% uptime
• Increased team productivity and automated repetitive tasks by using batch files, PowerShell, VBScript, and WMI
• Streamlined help desk support by increasing resolution rates to 99%
• Instructional support for 400+ faculty, students, and staff of instructional computer labs, faculty computers, IVS, smart classrooms, and various educational software and sound systems used in instructional settings
• Responsible for driving team members, keeping everyone on task and productive. Solving personnel problems/issues in a fair and consistent manner. Subject matter and architectural expert for all technologies as well as.

Greater Salt Lake City Area

• Managed budget for all production servers, resources and cloud infrastructure in the region
• Initiating, planning, executing, monitoring, and closing multiple projects including T1 Network upgrade, Server 2012 R2 upgrade, Windows 7 upgrade, computer hardware upgrades, inventory management system, workshop.
• Help Desk support and resolution of over 25 technical issues per week with a 99% resolution rate
• Trained employees across multiple departments on network operations including log-in procedures, network management software, permissions, printing issues, security and use of software

Salt Lake City, UT

• Supported, trained, and delegated to team of 5 desktop technicians
• Management of 3,000+ IT Assets and hardware including desktops, laptops, network routers, network switches, schedule monitors, phones, and mobile devices
• Help Desk support and escalation of 500+ technical issues per week with a 98% resolution rate
• Responsible for network and workstations in Colorado, Utah, Idaho, Nevada, Washington, and Oregon

Salt Lake City, UT

• Supported a campus with over 3000 staff, students, and faculty
• Management of 1000+ IT assets and hardware including desktop, laptops, routers, switches, and phones.
• Help Desk support and escalation of 100+ technical incidents and requests per week with a 98% resolution

Mba, Business

B.S., It

I studied and graduated from the MBA program as well as the Information Technology bachelor's program.