Sales/IT Technical Expert with over 10 years managing IT projects, sales and client relationships. Build senior level relationships with C-level, Director, and Vice Presidents within existing client accounts and new prospect organizations. Effectively communicate solutions through presentations, written proposals, RFP responses and business correspondence. Provide insight, knowledge and understanding of IT technology industry, solutions and strategies. Drive sales through strong negotiation and closing skills.

Technology Management - Oversee the planning, implementation and handoff of technology in a new build hotel from initial construction. Manage the installation of structured cabling systems through the installation of up to 30 technology systems. (Converged Network, Wi-Fi, HD/4K televisions, IP telephone systems, property managements sytems, etc.)

• Maintained and supported HP Blade Enclosures and HP Storage Arrays and Disk Enclosures.• Created, cloned, and administered numerous virtual machines to expanded knowledge of VMware.• Designed, created and supported backup solution via HP Tape Library and Symantec Backup Exec.• Constructed custom, high-end personal computers.• Installed and supported multiple operating systems including Windows, Linux, UNIX and Apple iOS.• Managed an inventory of computers, peripherals, TV’s, components and various technical items.• Built an SFTP server to share files between companies.• Worked with business partners to construct site-to-site VPN using Cisco ASA.• Setup and supported switches, routers and other networking devices and installed network cabling.• Managed and supported Microsoft Exchange 2003 server.• Served as a one-person helpdesk for the entire company of 75-100 users.• Provided IT support, managed inventory, deployment plans, and assisted with some supervision.

IT Management - Lead, analyze and establish specifications for local, regional and IT projects. Establish and oversee IT project schedules and milestones. Evaluate architecture for IT systems design and configuration. Deploy projects, generate analysis, and complete testing, QA, roll-outs and provide support.Accomplishments:• Selected by management to spearhead the implementation and upgrade of the Healix Pharmacy Management Software that is responsible for processing $600M in revenue per year for 120+ clinical practices.• Helped grow the Healix remote network from just 70 clinical sites in 2006 to over 120 in 2017. • Led the upgrade for the Healix Avaya VOIP solution.• Successfully relocated the Healix Compounding Pharmacy and all the technical services, security, camera, internet, data center.• Built the Healix University eLearning system and the Document Management system.• Supervised the building of the first Konica Minolta RFID Badge Reading Secure Print system in North America.• Reduced corporate communications costs by $175K annually since 2007. • Managed the negotiations, purchasing and designing of major hardware systems.• Supported the Director of IT agenda and in 2016 was promoted to project management.• Successfully managed the implementation and upgrade of redundant internet circuits for the corporate location and increased the bandwidth by 500% and reduced operational costs.• Gained experience with DHCP, DNS, VLAN configuration, Cisco switches/routers, and TCP/IP protocol.• Designed and implemented a high-level technical plan to relocate all technology services and Data Center for the Healix Central Pharmacy Services build out.• Coordinated and implemented upgrades to the Healix VOIP system. (Avaya IP Office)

• Proven success working in a high-volume technical call center and provided excellent support to remote users.• Successfully created and managed a Konica Minolta print server for the entire campus.• Reduced yearly telecommunications by $100,000 through negotiations with multiple Internet service providers.• Installed, configured and supported the WAN/LAN of over 100+ remote locations.• Rapidly diagnosed, conducted troubleshooting and resolved client issues.• Provided software, hardware, client/server and networking technical support.• Diagnosed and resolved a range of software, hardware and connectivity issues.