Larry Oblander Email & Phone Number

• Manage a day-to-day queue with customers needing assistance resolving issues with their Oracle Internet Applications.• Continually develop extensive technical knowledge content for Oracle products and their uses.• Participate in process planning and make recommendations for improvements for customer support.• Create Web Applications using PHP, Java-Scripting and My/SQL that automatically sends email alerts to engineers of customers’ upcoming critical dates.• Provide support to customers: communicating status, solutions and/or workarounds, report bugs, documentation errors and enhancement requests to development.• Created an “eBay-like” website using PHP and My/SQL for a local fund-raising campaign.

• Managed legal offices with up to 8 soldiers ensuring legal research and legal documentation preparation were completed in a timely manner for Attorneys preparing for court. • Maintained office networking systems. • Maintained and upgraded all office computers.• Created and maintained a central data server using HTML and Java-Scripting containing all legal documents used by the office.• Created and maintained user accounts on the network ensuring user logins, permissions, and emails were working properly.• Upgraded and installed network hardware and software.• Installed and maintained tax software for two military installations that serviced approximately 31,000 active duty soldiers, family members, civilian employees, and rotational personnel at any given time.