Larry Armstrong Email and Phone Number
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DATA CENTER OPERATIONS MANAGERDisaster Recovery / Process Improvement / Crisis Management / Team Building / Cost ControlChange Management / Vendor Relations / Help Desk Operations / Data Center PlanningProven record of enhancing business operations and product delivery by providing superior reliability and availability of systems and resources. Strengths include…• Working with internal and external clients to identify and seize service improvement opportunities• Creating high-performing technology teams• Building scalable infrastructures to cost-effectively support growth and change• Turning around marginal departments and employeesFamiliar with: VMware, Oracle Database, Unix, Linux, SQL Server, Citrix, Windows Server 2008, Java, VoIP, Windows 7, Oracle Budget and Planning, Oracle Business Intelligence, FileNet, Symantec, Netbackup, Cisco, EMC, IBM, Sungard, TAMP, Send Word Now, Quantum, FM200 fire suppression, Liebert Global Services, SiteScan, HP, NetApp, Enterprise Content Management, Web Services.
Comerica Bank
View- Website:
- comerica.com
- Employees:
- 10963
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Operations Unit ManagerComerica Bank Mar 2015 - Present
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Svp - Computer OperationsFlagstar Bank May 2000 - Dec 2013Hicksville, Ny , UsInformation Technology Director with 25 years of IT management leadership experience. Background includes: Leading Computer Operations, Disaster Recovery, Web Support, Help Desk and Software Release teams. Provided leadership to teams responsible for multiple data centers and employee technical support for over 100 locations. Managing day-to-day Operations with an outstanding record of accurate, on-time and cost-effective processing -
Payroll Implementation ConsultantCeridain Employer Services Apr 1999 - May 2000Responsible for surveying customers’ current payroll system and integrating Ceridians’ payroll software in a timely fashion without negatively impacting the customers’ payroll schedule.Led the on- time implementation of payroll installations.
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Manager Of The Lifeline Help DeskRock Financial Mar 1998 - Apr 1999Recruited to provide leadership to the staff responsible for assisting internal customers with technical issues, taking 900+ calls a week. Directed the purchase and implementation of a new Help Desk ticketing system, resulting in improved trouble ticket processing and communications with our internal customers. Managed the development and implementation of Service Level Agreements with all of the IT teams, which improved our level of customer service.
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Production SupervisorCeridian Employer Services Aug 1996 - Mar 1998Recruited to lead the Afternoon shifts’ staff and daily production of payrolls, reports and internal requests. Enhanced processes to help meet strict courier deadlines and worked closely with the District V.P. on production issues and projects. Led the implementation of a special tape merge process for two of our larger customers, improving one of our most time-consuming processes. Directed the restructuring of staff and processes to meet the Production requirements and deadlines of our single largest customer, Kmart, significantly reducing the number late runs and increasing the capability of recovering from issues in a timely manner.
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Manager Of Computer OperationsProquest Jul 1995 - Mar 1996Ann Arbor, Mi, UsRecruited to lead the staff and technical operations of the 24 hour, 7 days a week Data Center. Led the development and implementation of a trouble reporting system, including form design and procedures, creating a historical tracking infrastructure that assisted with problem resolutions. Directed several hardware installations, including physical and electrical layouts, to maximize efficiencies regarding floor space and access to the equipment. -
Supervisor Of Computer OperationsGreat Lakes Bancorp Sep 1989 - Jul 1995Recruited to lead the staff and technical operations of the 24 hour, 7 days a week Data Center. Led the staff and developed the processes in the conversion from a V series Unisys mainframe to a 3090 IBM mainframe, while maintaining the integrity of our Production windows. Managed the development and implementation of a Form and Paper Inventory process, resulting in an distinct efficiency gain in handling on-site inventory and eliminating stock outages. Supervised the coordination of staff and activities with regards to Disaster Recovery testing, producing improved processes and documentation that was used for future testing and audit requirement adherence.
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Supervisor Of Computer OperationsMichigan National Bank Apr 1987 - Sep 1989Responsible for leading a staff of 4 in the daily tasks and activities of the 24 hour, 7 days a week Data Center.
Larry Armstrong Skills
Larry Armstrong Education Details
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Henry Ford CollegeGeneral Studies
Frequently Asked Questions about Larry Armstrong
What company does Larry Armstrong work for?
Larry Armstrong works for Comerica Bank
What is Larry Armstrong's role at the current company?
Larry Armstrong's current role is Operations Unit Manager at Comerica Bank.
What is Larry Armstrong's email address?
Larry Armstrong's email address is go****@****ail.com
What is Larry Armstrong's direct phone number?
Larry Armstrong's direct phone number is +121446*****
What schools did Larry Armstrong attend?
Larry Armstrong attended Henry Ford College.
What are some of Larry Armstrong's interests?
Larry Armstrong has interest in Football, Numismatics, Baseball, Fishing, Disaster Recovery Planning And Testing.
What skills is Larry Armstrong known for?
Larry Armstrong has skills like Disaster Recovery, Management, Leadership, Banking, Risk Management, It Management, Strategic Planning, Mortgage Lending, Recruiting, Team Building, Loans, Mortgage Banking.
Who are Larry Armstrong's colleagues?
Larry Armstrong's colleagues are Kavitha Reddy P, Maria Avila, Brenda Pearson, Margaret Sheahan, Sarrah Adams, Zaid Chowdhurry, Michael Wilkins.
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