NuCO2 is part of Linde - a leading global industrial gases and engineering company with 2021 sales of $31 billion. NuCO2 is the only national provider of ISBT Certified beverage grade carbon dioxide and draught beer-grade nitrogen gas solutions to the restaurant and hospitality industry. We provide the most reliable, economical and convenient beverage carbonation solutions to more than 155,000 customers and carbonate over 40 million drinks every day, including:• National chain and local restaurants• Convenience stores• Theme parks and sports/entertainment venues

EFS supports several leading regional brands in the elevator and escalator MRO sector representing the largest independent, non-union provider of contractually based maintenance, repair and modernization services for all major brands of elevator equipment.

Top Technology exec for $1.8B iconic brand that manufacturers and sells products in 80 countries. Managed staff of 300 and $64M budget overseeing rapid growth of digital commerce capabilities, new Sales & Marketing solutions, ERP upgrades and data center consolidations.• Responded to pandemic crisis by quickly cutting costs 31%, expanded customer ecommerce reach to priority countries, and enabled work from home for 6000 non-manufacturing employees. • Created global: application roadmap, project portfolio visibility, licensing compliance and org design. • Praised by company top executives for successfully leading incident response team after cyber-attack.• Leveraged AWS for website scalability, Oracle Cloud for ERP and introduced Azure for data platforms.

Collaborated to win, renew, and onboard clients to use company’s loyalty marketing products (Best Buy, AMC, Verizon, Wawa, Subway, Gap, TJX, Williams Sonoma, Lane Bryant, Ann Taylor). Supervised team of 160. • Improved stability, reliability, scalability and performance via software upgrades, code optimization, QA automation, better tools and processes to support agile delivery, additional monitoring tools and sharing best practices across teams.• Decreased financial effect of system outages by 65% year-over-year. • Increased client transactions per second performance by 300%, API response time by 750%, and reduced processing time by 50%.• Delivered highly visible new programs (e.g. AMC Stubs A-LIST – monthly fee for 3 movies per week).

Reporting to CIO of $4B restaurant company with 1500 locations, oversaw IT strategy/PMO, corporate technology, ERP, architecture, business intelligence, and international restaurant systems. • Deployed supply chain solution for forecasting, replenishment, and suggested store ordering saving $15M. • Launched food quality software approving specifications, production facilities, audits, and traceability. • Partnered on roll outs of customer mobile app, loyalty program (2% sales lift), meal pacing (KDS), server POS tablets, brand website refresh, table management system revisions, guest Wi-Fi, infrastructure upgrades, food prep tool, EMV pay at table, POS updates, delivery, Office 365 and Agile methodology. • Delivered solution to approve, track, and pay facility maintenance vendors saving $3.2M annually. • Replaced recruiting software with module of UltiPro HR suite for hiring 10,000 employees annually. • Select technologies: POSitouch POS & Kitchen Display System, Table Management System, Micros, Microsoft Dynamics, Ultimate Software UltiPro HR, HotSchedules, CrunchTime, OneNetwork, Compliance Metrix, Armada 24TRACC, Service Channel, Ingenico, Chase Paymentech, Concur, Sitecore, Azure, PowerBI, Oracle, SAP, Visual Studio TFS (now Azure DevOps), Informatica, .Net Core, Xamarin, Purple Guest Wifi, Planview PMO, Riversand MDM, Solarwinds, SAS

Facilitated fast, economical geographic expansion to grow online grocery delivery business 43% to $500M with 15,000 daily orders (83rd largest U.S. Internet retailer). Led team of 80 & $37M budget. Provided swift solutions for same day and one-hour delivery business.• Earned most prestigious Web Awards in the industry– Best User Experience; Supermarket News – Best Online Experience, winner Business Intelligence & Enterprise Information Management award. • Improved IT engagement survey results by 35% best in company. • Leveraged customer data/segments to drive customer experience, relevant recommendations and offers. • Upgraded SAP version running order processing, manufacturing, warehousing, purchasing, and financials.

Directed IT for $2.1B North American business of $11.2B company. Managed 150 staff at distribution centers, manufacturing plant, contact center, country headquarters and offshore. Built technology roadmap concentrated on digital transformation and simplifying application portfolio across countries.• Earned Chairman’s Award for mission critical sales model simplification initiative in USA. • Performed technology due diligence for $650M company acquisition (M&A). • Served as leader in service model transformation for fully digital/mobile campaigns, order management, receipt, payment, product returns, and customer care (using IBM WebSphere Commerce, Salesforce.com, JDA-Planning, Oracle JDE E1 Manufacturing, Manhattan Associates WMS, SAP and Hyperion).

Directed technology investments that generated $350M in incremental annual operating income. Managed team of 200 with $70M budget. Served on IT Steering Committee leading Parks and Resorts IT division. • Directed technology for $280M program to modernize key systems for sales & travel operations (websites, central reservations, call center), marketing/CRM, pricing, business insights, revenue management, forecasting, property management and content management.• Executed comprehensive CRM and sales/booking capabilities raising visitation frequency, shopper conversion, response rate to targeted offers, and activation of lapsed past guests. • Maximized revenue and profit for hotel rooms, retail merchandise, cruise line cabins, and dining reservations.• Guided cross-functional steering committee of executives prioritizing annual investments.• Drove global initiative increasing common systems across locations from 18% to 54% in 3 years. • Formulated new pricing plan solution to drive increased length of hotel stay and dining package sales. • Built data warehouse/marts, campaign management and sales force automation for 55M households. • Championed architecture providing flexible integration among business applications.• Guided replacement of underperforming supply chain systems with common Oracle Retail solution featuring POS integration, improved sourcing, reduced cost of goods, and inventory levels.