Larry Vinz Email & Phone Number

Arizona, United States

Drive Modernization of MarTech tools across Existing Customer space, leveraging 3rd party marketing solutions.

Phoenix, Arizona, United States

Managing a tech team supporting Salesforce Marketing Cloud and Pega Customer Decision Hub.

Phoenix, Arizona, United States

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Gilbert, Arizona

• Establishing partnership with the business to drive technology solutions though the software development lifecycle
• Identifying areas of the business and processes needing improvement and implementing necessary solutions
• Partnering with key business leaders to identify product and IT development improvements and drive changes toimplementation
• Understanding technological solutions that can be used to solve business needs and making recommendations to the business to implement these items

Sioux Falls, South Dakota Area

• Managing a variety of technical projects utilizing waterfall methodology
• Functioning as both Project Manager and Test Manager on projects when needed
• Partnering with business, development and testing managers to create and implement projects that solve business problems
• Maintaining standard audit scores within 97% for projects audited
• Recommending improvements in process to streamline work and increase effectiveness of PMO processes

Sioux Falls, South Dakota Area

• Identified software enhancements for credit related products within specific markets
• Created requirement documents that business and development resources can utilize effectively
• Identified inefficiencies within programs and products and recommending solutions
• Participated in cross functioning teams to strengthen and interpret requirements
• Managed a prepaid product specifically targeted to a narrow niche
• Documented application process flows and business process flows to stream line integrations

Fargo, North Dakota Area

• Identified software enhancements for B2B marketing automation solution
• Managed software development projects utilizing Agile Development Processes
• Worked to implement, recommend and lead the Agile process within the product team
• Lead efforts with SCRUM masters and QA Managers to refine Agile processes
• Created requirements based on customer, sales and marketing requests
• Analyzed competitive and market trends to identify and manage product enhancements and direction

Fargo, North Dakota Area

• Managed user acceptance testing project for internal customer tracking application
• Set up cross functional meetings to collaboratively meet project milestones
• Managed all functions of user acceptance testing
• Served as liaison between IT, Operations, and solutions delivery teams

Fargo, North Dakota Area

• Provided analysis of operations processes in efforts to streamline and reduce costs in a work at home call center.
• Created processes for a work at home call center operations team.
• Identified gaps in operations processes and sold solutions for improved call center efficiencies to internal users.
• Identified needs for technology solutions within the call center operation.
• Created requirements for technology needs in conjunction with technical business analyst.
• Assisted in application deployment and requirement gathering for call center software solutions.

Fargo, North Dakota Area

• Managed relationship between corporate IT and Pepsi Americas call center.
• Identified new technology solutions appropriate to call center business.
• Managed a team of IT resources who support business processes.
• Managed call center facility including relationships with vendors.
• Created a database use organize performance metrics that measure call center performance and productivity.
• Managed outbound campaign dialer facilitating productivity, and optimizing call center efficiency.

Fargo, North Dakota Area

Held positions of:Quality Assurance ManagerAccount ManagerHelp Desk ManagerHelp Desk SupervisorProject ManagerVendor Manager