Multi-Unit, multi-operator franchise consultant.

* Took struggling restaurants to over 20% sales growth for over 2 years running.* Lead stores from failing heath scores to 100% within 1 week and kept the standard the same* Guided in place management team to new goals and levels of performance.* Beat yearly P&L budget year after year in stores.* Store of the year 2015-2017.* First training store in entire company.

* Worked with franchisees in 49 stores to develop and improve traditional and non-traditional locations * Consistently improved customer satisfaction scores by 12% in assigned restaurants; sales 11% ahead of plan* Developed impactful action plans for restaurant improvement and growth* Conducted individual store and market wide training classes that provided tools and techniques to improve individual and Team performance with over 1000 managers

* Evaluated and improved various aspects of operations as well as drove repeat business and customer retention * Led and directed improvement of training process and implementation of upward movement training plans* Promoted and supported operations excellence on a daily basis * Worked closely with management in planning and designing current and future expansion goals

* Functioned as project manager for new deployments and technology upgrades* Oversaw new and existing technology roll-outs and provided comprehensive consultation on technology and business related issues* Established zealous customer loyalty and exceeded expectations through honesty and putting the customer first* Responsible for retention of over 4.7 million in monthly revenue* OTHER POSITIONS HELD