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Larry Shaffer Email & Phone Number
Team Lead - Quest Software SLED Public Sector
at
TD SYNNEX US
1 work email found
@dlt.com
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 71%
Current company
Role
Team Lead - Quest Software SLED Public Sector
Location
Reston, Virginia, United States
Who is Larry Shaffer? Overview
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Quick answer
Larry Shaffer is listed as Team Lead - Quest Software SLED Public Sector at TD SYNNEX US, based in Reston, Virginia, United States. AeroLeads shows a work email signal at dlt.com and a matched LinkedIn profile for Larry Shaffer.
Larry Shaffer previously worked as Team Lead - Quest Software SLED Sales at Td Synnex Us and Account Manager - Quest Software SLED at Dlt Solutions.
Company email context
Email format at TD SYNNEX US
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{first}.{last}@dlt.com
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AeroLeads found 1 current-domain work email signal for Larry Shaffer. Compare company email patterns before reaching out.
Profile bio
About Larry Shaffer
Hello! My name is Larry and thank you for visiting!I have worked in the customer service industry for many years and currently specialize in Customer/Account Retention, and Customer Care. My experience and success have given me the opportunity to coach and train others, to build my leadership skills, and demonstrate my ability to teach others how to excel in a customer service role. My expertise has led to creating and implementing many different customer service and retention procedures and protocols to maximize the customer experience, efficiently gather and report trends, coordinate with other departments, improve efficiency and reduce customer churn.I feel the best way to really connect with a customer is to actively listen and identify the customer's priorities and pain points, empathize with them, and build trust in the product and company. My goal is to have the opportunity to channel my experience, strong work ethic, and leadership abilities towards training and managing an efficient and successful team.
Current workplace
Larry Shaffer's current company
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7 roles
Larry Shaffer work experience
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Team Lead - Quest Software Sled Sales
Account Manager - Quest Software Sled
SLED Account Management and Sales for Quest Software.
Jun 2019 - Jun 2023
Customer Retention And Account Manager
Revised existing account management operations and implemented new reporting and documentation protocols to provide more accurate and measurable data.Introduced new strategies and procedures to improve productivity and efficiency within accounts department.Consulted with Business Professionals to provide needs and close sales.
Feb 2019 - Apr 2019
Customer Retention Specialist
Analyzed customer needs and provide creative solutions to reduce customerchurn rates.Managed Retention Queue and Tickets. Provided oversight for saves,renewals, and cancellationsNegotiated and executed multi year service contracts.Assisted in developing current process for initial Retention training. Puttogether employee onboarding starter information packages.Provided initial employee onboarding and ongoing coaching.Created and implemented new policies and procedures to improve employeeefficiency. Reviewed and improved on existing operating procedures.Participated in multi-department focus groups to improve communicationsand understanding between retention, sales and customer support.Consulted in focus groups with corporate management to help optimizeexisting retention programs as well as brainstorm and incorporate changes inexisting sales procedures to reduce ‘First 60 days” customer churn.
Jun 2013 - Jan 2019
Customer Support Specialist
Applied advanced troubleshooting techniques and critical thinking toprovide technical support and customer service for home alarm systems.Top 3% performer in customer retention
Mar 2013 - Jun 2013
Shift Supervisor / Closing Manager
Handled employee onboarding and training.Managed 2 - 10 employees during shifts.Handled employee quality assurance, reviews and efficiency.Designed and implement team building activities for guests and staff.Responsible for end of shift finance accountability.On site equipment tech. Responsible for equipment upkeep and maintenance, as well as store upkeep.Coordinated guest timeslots and activities. Made sure store ran on reliable timelines.
Dec 2004 - Jun 2009
FAQ
Frequently asked questions about Larry Shaffer
Quick answers generated from the profile data available on this page.
What company does Larry Shaffer work for?
Larry Shaffer works for TD SYNNEX US.
What is Larry Shaffer's role at TD SYNNEX US?
Larry Shaffer is listed as Team Lead - Quest Software SLED Public Sector at TD SYNNEX US.
What is Larry Shaffer's email address?
AeroLeads has found 1 work email signal at @dlt.com for Larry Shaffer at TD SYNNEX US.
Where is Larry Shaffer based?
Larry Shaffer is based in Reston, Virginia, United States while working with TD SYNNEX US.
What companies has Larry Shaffer worked for?
Larry Shaffer has worked for Td Synnex Us, Dlt Solutions, Mhelpdesk, Frontpoint, and Shadowland Laser Adventures.
How can I contact Larry Shaffer?
You can use AeroLeads to view verified contact signals for Larry Shaffer at TD SYNNEX US, including work email, phone, and LinkedIn data when available.
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