Senior Software Build Librarian Provided technical software support to the engineering department for as many as 1900 software products per year, for high volume of command and control defense programs. • Developed and implemented, as part of a team effort, numerous software build protocols using several platforms in the development of customer-based requirements programs. • Recorded and reported on all product and server issues, and provided information on all related weekly, monthly and yearly reports, which provided management with metrics that helped to accurately bid costs. • Effectively coordinated with project teams which reduced build problems and cycle times, and helped projects stay on schedule during critical points in the process.• Reduced build downtime by 35% by implementing process improvements and standardization. • Developed new cost cutting strategies and improvements in processes using Raytheon Six Sigma training working in a team environment. • Created and provided training in the software process to foreign nations in accordance with NATO and ITAR rules, which improved customer relations and increased customer satisfaction. • Created and provided in-house training to Raytheon personnel which greatly increased cross training opportunities.

Supervised 500 active domestic accounts for largest dealer in the Western US. Managed all operations and worked directly with all vendors including advertising and legal.• Managed product inventory and distribution and ensured customer satisfaction was being met.