Lars Boettcher Email & Phone Number

Somerset, Wisconsin, United States

St Paul, Minnesota, United States

Processed, verified, recorded, submitted and reconciled RPZ/Back-flow Prevention device testing, repairs and permits for the service department. Accepted, recorded and notified technicians, sales and managers of incoming parts for service calls and projects. Maintained the Tyfoom safety training software for the company. This included setting up and recording training certificates and licenses. Provided backup for the service dispatchers, answering phones, assisting technicians… Show more Processed, verified, recorded, submitted and reconciled RPZ/Back-flow Prevention device testing, repairs and permits for the service department. Accepted, recorded and notified technicians, sales and managers of incoming parts for service calls and projects. Maintained the Tyfoom safety training software for the company. This included setting up and recording training certificates and licenses. Provided backup for the service dispatchers, answering phones, assisting technicians, contacting/scheduling calls for service. Processed returns when needed. Setup and tracked FedEx and Courier shipments. Show less

Vadnais Heights, Mn

Golden Valley, Mn

I researched and verified new customers for the credit department through various means including Hoovers.com, Google and the USPS. Once verified I created and managed thier company profile using SAP. It is my responsibility to make sure Customer Master requests were done accurately and in a timely matter. I also handled incoming requests from CSR agents when customer records and credit information needed updating.

Saint Paul, Mn

I assisted customers with their accounts, billing, coverage, and inquires. I also processed applications, account changes and cancellations via mail, fax, email and website requests. I implemented and updated procedures and training documents for the company's internal shared access site.

Plymouth, Mn

As a licensed property/casualty insurance agent I spent most of my day assisting customers with their hearing aid insurance coverage. I also processed new customer applications, updated existing coverage following device changes and quoted new premiums. I was able to implement new procedures by switching to digital media, saving the company thousands a year.