Lars Gerdes Email & Phone Number

Cologne, NRW, DE

Köln, Nordrhein-Westfalen, Deutschland

• Leading a team of three, concentrating on strategic development in customer relationship management.
• Improved work processes, effectively communicated goals, and delegated tasks, ensuring alignment with associated background information.
• Managed the distribution and optimization of resources, solving problems and maintaining a smooth workflow.
• Conducted training sessions to elevate team members' skills, while consistently motivating and empowering them to achieve their goals.
• Promoted team member strengths and identified areas for improvement, advocating for the team's needs within the organization.

Köln, Nordrhein-Westfalen, Deutschland

• Freaks 4U Gaming GmbH is a gaming and esports-focused 360° marketing and communications agency, providing services such as brand and marketing consultancy, social media and community management, editorial services.
• Provided strategic guidance and support for key accounts within the gaming and e-sports marketing sector.
• Expanded customer relationships and fostered key account partnerships with global players in the industry.
• Took charge of process optimization initiatives to enhance operational efficiency.

Nordwalde

• TRENDELKAMP develops and manufactures machines and systems for the extrusion and architectural markets. With a strong focus on sustainability, the family business acts responsibly from the initial concept to the.
• Specialized in client acquisition and client relationship management within the B2B landscape, with a focus on developing national and international networks.
• Successfully acquired and managed distributors worldwide, demonstrating leadership in expanding market reach.
• Conducted comprehensive market and competitor analyses to inform strategic decision-making and stay ahead of industry trends.
• Proficiently created and calculated quotations, providing end-to-end client support, encompassing negotiations and post-sales processes.
• Actively participated in international trade fairs and exhibitions to showcase products and enhance market presence.

• IGEMA manufactures and distributes worldwide measurement and control products for applications in process engineering industrial plants, intelligent test and diagnostic systems for the safety of trailers and towed.
• Client acquisition and support initiatives in a B2B environment, emphasizing key account management for strategic partnerships.
• Conducted in-depth analysis and implemented effective controls to optimize customer turnovers and drive sustainable business growth.
• Acted as a pivotal interface between clients and diverse internal departments, fostering seamless communication and collaboration to enhance overall operational efficiency.
• Crafted quotations and efficiently managed order processes to meet client needs and expectations.

• With innovative dental products Tokuyama Dental is a leading manufacturer in the field of restorative and prosthetic dentistry.
• Expertise in evaluating and controlling customer sales, with a proven track record in B2B and B2C enviornments, including Key Account Management.
• Experienced in managing end-to-end order processes and effectively adressing customer complaints.
• Managing scheduling and purchasing of products from the parent company in Japan.
• Conducting product presentations and driving sales at trade fairs and dental conferences, both in the GSA region and internationally.
• Collaborating with opinion leaders to enhance brand presence in the European market.