Lars Nielsen Email and Phone Number

• Promoted to develop new corporate accounts and maintain relationships with existing accounts; meet with decision makers at companies across the region to build partnerships, negotiate fleet contracts, and secure referrals.• Identify and qualify leads through focused networking, national associations, market research, and customer referrals.• Educate potential clients on products, services, and fleet management solutions designed to meet their needs.• Developed pipeline of $350,000+ in net margins with 2 area companies, driving immediate and long-term revenue.• Achieve and exceed sales targets by working with customers to understand their business, define their fleet requirements, and conduct marketing and sales presentations to demonstrate cost/benefit ratio to their bottom line.• Provide the highest levels of service, professionalism, and knowledge of Enterprise processes including vehicle acquisition, maintenance, insurance management, licensing and cycling of fleet vehicles, and remarketing of vehicles.

• Hired as Sales Representative, quickly promoted to Assistant Manager in less than 6 months, and to Branch Manager ahead of the typical career path, based on outstanding performance and experience.• Managed operations and strategic direction of the branch, with key focus areas that include customer service, HR management, resource optimization, sales & marketing, financial performance, and fleet management/maintenance.• Spearheaded growth from 190-car fleet to more than 324 cars in less than 1 year, with dynamic gains in revenue and profitability by developing and implementing marketing, business development, and customer acquisition strategies.• Managed 10-member team to top performance through continuous feedback, accountability, coaching, training, and mentoring; recruited, interviewed, and hired new staff.• Increased customer satisfaction score from less than 80% to 85%+ by promoting a culture of service, professionalism, knowledge, communication, and teamwork.• Successfully increased revenue by training/motivating sales representatives to promote and sell high-margin products and services including optional protection products, vehicle features, fuel options, and additional equipment.• Managed branch receivables, including negotiation of payment plans, collections, write-offs, and recommendation of delinquent accounts for referral to collection. Minimized risk through the use of underwriting guidelines.

• Bought/turned around underperforming properties; launched new company. Managed operations, staffing, planning, marketing, business development, reporting, budgeting, and forecasting. Projects included:Nationwide Asset Reclaims: • Launched company specializing in locating/recovering unclaimed funds owed to individuals by government agencies, corporations, banks and insurance companies.• Initiated searches to locate individuals, notify them of funds and help reclaim monies owed.• Cultivated relationships/connected individuals with entities by whom they were owed funds.Howard Johnson Inn & Suites: • Purchased 111-room hotel in Jacksonville, FL with restaurant, lounge, meeting rooms and workout facility.• Led day-to-day operations: strategic planning, budget, forecasting, staffing, business development, sales, marketing, training and guest relations. • Led turnaround via capital improvements, training, business development, community outreach and marketing. Increased YOY revenue up to 21%.• Defined/implemented growth strategies resulting in 62% increase in occupancy rate.• Hired/trained 25+ staff in housekeeping, front desk, maintenance, food & beverage and guest services.• Achieved #14 ranking on Trip Advisor of 200+ area hotels.• Built brand awareness via networking events, meetings, corporate functions, and weddings. • Recognized by HJ Corporate with Heroes of Hospitality Award for highest guest satisfaction scores in the region.Trout River Mobile Home Park: • Acquired 71-unit mobile home park; managed operations, service, leasing, staffing, training and improvements. • Turned from loss to profit in 18 months; increased revenue 50%+. • Profitably sold property in 2 years at 66%+ ROI.Seminole Campground: • Purchased distressed, 128-unit RV park.• With manager, implemented improvements, professionalized staff, increased occupancy and achieved profitability in 6 months. • Profitably sold 3 years later, generating $2+M ROI (114%).

• Managed relationships with clients including Merrill Lynch and Wells Fargo; developed customized spreadsheets to help clients improve portfolio management, strengthen productivity, and increase revenue.