I am an Atlassian-specialist at aety, a leading provider of IT solutions and services for the Nordic market. I have over four years of experience in designing, implementing, and supporting Jira Software, Jira Service Management, and Confluence for datacenter and cloud environments, as well as other Atlassian products and integrations.My core competencies include setting up service desks from scratch or optimizing existing ones, automating workflows and reporting, creating and maintaining knowledge bases, managing assets and resources. I also have certifications in SAFe Agilist, Jira Service Desk Administrator, and Managing Jira Projects for Data Center.My mission is to help clients achieve their business goals and improve their efficiency and productivity with Atlassian tools. I am always curious and eager to learn new skills and technologies, and I enjoy working with a competitive and collaborative team.