ExperienceI bring over 20 years of hands-on experience in IT infrastructure, systems administration, and service delivery, with a strong track record across multiple industries. Starting as an IT Supporter, I steadily advanced into roles like IT Administrator, IT Infrastructure Specialist, and eventually Senior IT Consultant. I've managed complex environments at companies like Automize and developed an Enterprise Mindset in VELUX and Accenture, where I specialized in everything from server provisioning, virtualization, and client support and incident management. This diverse background has equipped me with a deep technical skillset and a broad perspective on IT operations, allowing me to design efficient solutions and elevate service standards.________________________________________CredibilityMy journey includes working at globally recognized companies like Accenture, where I was part of the Wintel Infrastructure Backend team for over a decade. There, I took on critical responsibilities like data collection, virtualization, and even developing custom automation solutions. Moving to Automize as a Senior IT Consultant allowed me to further establish my expertise. In this role, I streamlined service delivery, major incident management, and knowledge management, ensuring consistent, high-quality support for clients. My tenure with respected industry leaders has not only proven my technical credibility but also underscored my commitment to driving IT excellence in any environment.________________________________________PassionI’m genuinely passionate about creating streamlined, secure, and resilient IT environments. I believe technology should empower people, and I am driven by the challenge of making complex systems work seamlessly for end-users. I thrive in roles where I can solve intricate problems—whether it is through scripting, process optimization, or implementing new tools. My work as a Knowledge Manager and Service Delivery Consolidator at Automize, for instance, allowed me to set up processes that significantly improved team efficiency and client satisfaction. In every project, my goal is to bring value to users and help businesses achieve more with robust IT foundations. I’m excited to contribute this drive and dedication to my next role.