Lars Rieger Email & Phone Number

Bulgaria

Responsible for Payment, Invoicing & LogisticsAchievements• Reduced average fulfillment time by >20%• Realized >$150,000 in annual invoicing cost savings• Saved 2 FTEs through automated OCR invoice validation• Increased automatically matched payments by >50%• Validated BNPL potential through successful pilot test & established it as a new revenue stream

In addition to responsibilities as the PM for Digibiz:- Helped hiring 4 more PMs and took over as Lead for PM team.- Responsible for Growth and Guidance of more Junior PMs- Collaborated with design lead to introduce proper Discovery and iterative design processes with designers well integrated into the teams- Introduced:-> Mixpanel for measurability of user behavior and feature adoption-> "Beamer" for stronger user engagement & transparency over product updates-> Uservoice for collecting user feedback in a measurable way & recruiting test participants-> elev.io for integrated self-help articles in the product

Responsible for: Digibiz (a product for building landing pages + online course) + interim for internal Support ticket systemDiscovery: Conducted User interviews, Remote UX tests with prototypes, SurveysTeam: Cross-functional team of 10 devs + QA's & dedicated product designer (Scrum)Responsible for Roadmap & Stakeholder Management, contributed to overall StrategyHelped hire and onboard a Design lead & build up the product design team

Sofia

Responsible for:- Technical rewrite and Launch of V2 for Digistore24 Mobile App, with external dev team- Website projects, including DS24 Homepage and landing pages, working with external designers & developers- Launch of new help center to reduce support ticket volume & management of documentation team- Various product and marketing design projects, working with external designers