Laryssa Carraro Email & Phone Number

San Francisco Bay Area

• Conducted user research and usability testing to adapt designs to product changes.• Shared research findings with stakeholders to guide design decisions.• Created and iterated on wireframes, collaborating with cross-functional teams.

New Rochelle, New York

• Assisted in the review and evaluation of a variety of Court Accounting files including trusts and guardianship matters.• Reviewed financial statements to confirm they were funded correctly and that all items were accurately allocated between income and principal throughout the account's life.• Provided general administrative and clerical support including data entry, mailing, scanning, and copying.

Wilton, Connecticut

• Cultivated personal and professional growth by working with children in a different country and culture, developing cross-cultural competencies and expanding perspectives.• Developed the capacity to communicate effectively with individuals from a wide range of backgrounds, fostering strong working relationships and promoting cross-cultural understanding.

Rio De Janeiro, Brazil

• Consistently provided exceptional customer service that ensured high levels of customer satisfaction for the sales department.• Maintained high standards of cash handling and customer transactions, ensuring smooth operations and minimizing errors in accordance with company policy.• Demonstrated strong product knowledge and communication skills, attended to an average of 70 customers per day, and effectively explained products and provided additional information as requested.• Managed inventory and restocking of products and merchandise, resulting in efficient management and enhanced availability of items for customers.

Rio De Janeiro, Brazil

• Improved office efficiency and customer satisfaction by streamlining data entry, file control, and invoicing procedures.• Supported the general secretary of the office and enhanced coordination by providing expertise in office tasks and proceedings.• Delivered exceptional service and increased customer retention by attending to an average of 15 client calls per day while also preparing multiple quotations for our services.

Ux Design Certification

600+ hours of UX Design principles study, covering essential skills like research methods, information architecture, and user testing. I.

Business Management A.S.

Activities and Societies: - Member of Phi Theta Kappa Honor Society | GPA: 4.0

Nutrition Science

High School Diploma