Laryssa Carraro Email & Phone Number

San Francisco Bay Area

• Conducted user research and usability testing to adapt designs to product changes.
• Shared research findings with stakeholders to guide design decisions.
• Created and iterated on wireframes, collaborating with cross-functional teams.

New Rochelle, New York

• Assisted in the review and evaluation of a variety of Court Accounting files including trusts and guardianship matters.
• Reviewed financial statements to confirm they were funded correctly and that all items were accurately allocated between income and principal throughout the account's life.
• Provided general administrative and clerical support including data entry, mailing, scanning, and copying.

Wilton, Connecticut

• Cultivated personal and professional growth by working with children in a different country and culture, developing cross-cultural competencies and expanding perspectives.
• Developed the capacity to communicate effectively with individuals from a wide range of backgrounds, fostering strong working relationships and promoting cross-cultural understanding.

Rio De Janeiro, Brazil

• Consistently provided exceptional customer service that ensured high levels of customer satisfaction for the sales department.
• Maintained high standards of cash handling and customer transactions, ensuring smooth operations and minimizing errors in accordance with company policy.
• Demonstrated strong product knowledge and communication skills, attended to an average of 70 customers per day, and effectively explained products and provided additional information as requested.
• Managed inventory and restocking of products and merchandise, resulting in efficient management and enhanced availability of items for customers.

Rio De Janeiro, Brazil

• Improved office efficiency and customer satisfaction by streamlining data entry, file control, and invoicing procedures.
• Supported the general secretary of the office and enhanced coordination by providing expertise in office tasks and proceedings.
• Delivered exceptional service and increased customer retention by attending to an average of 15 client calls per day while also preparing multiple quotations for our services.

Ux Design Certification

600+ hours of UX Design principles study, covering essential skills like research methods, information architecture, and user testing. I.

Business Management A.S.

Activities and Societies: - Member of Phi Theta Kappa Honor Society | GPA: 4.0

Nutrition Science

High School Diploma