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An organized, detail-oriented and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks while maintaining a high level of accuracy and attention to details.
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Repair TechnicianResourcemfgAlpharetta, Ga, Us
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Project CoordinatorDeployment Solutions Apr 2019 - PresentSuwanee, Georgia, United States -
Technical ExpertVerizon Nov 2015 - Feb 2019Alpharetta, Georgia -
Customer Service AdvocateVerizon Aug 2015 - Nov 2015
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Customer Service SpecialistVerizon Wireless Jan 2014 - Aug 2015
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Technical Support RepresentativeAbc Financial Services Sep 2013 - Jan 2014 -
Technical Solutions RepHewlett Packard Jan 2011 - Jul 2013Conway, Ar• Act as customer service ambassador to ensure positive customer service experience.• Provide sales at the point of support for upgrade or warranty extensions with personal systems customer base.• Responsible for accuracy in data entry and customer case documentation.• Increase percentages in performance based metrics.• Responsible for customer satisfaction, total problem resolution, first call resolution, hardware revenue generation as well as service/warranty extension revenue generation• Successful utilization of multiple tools and processes to ensure total problem resolution.• Follow up with part delivery and repairs to ensure issues resolution.• Builds knowledge and provides input on areas of expertise.• Ensure customer satisfaction for premium consumer notebook customers
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CnaVarious Healthcare Organizations May 2004 - Jan 2011Little Rock, Ar And Surrounding Ares• Ensure accuracy of patient documentation for Admissions and Discharge.• Provide overall patient care through the duration of each patient’s stay. • Proactively stayed up to date on universal precautions and lifesaving procedures.• Travel to assigned destination in order to assist patients in various locations.
Lasandra Williams Skills
Lasandra Williams Education Details
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Itt Technical Institute - Little Rock, ArElectronics And Communications Engineering -
ItcapA+ Certified
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Itt Technical Institute- Little Rock, ArComputer & Electronics Engineering Technology
Frequently Asked Questions about Lasandra Williams
What company does Lasandra Williams work for?
Lasandra Williams works for Resourcemfg
What is Lasandra Williams's role at the current company?
Lasandra Williams's current role is Repair Technician.
What is Lasandra Williams's email address?
Lasandra Williams's email address is la****@****ial.com
What is Lasandra Williams's direct phone number?
Lasandra Williams's direct phone number is +150161*****
What schools did Lasandra Williams attend?
Lasandra Williams attended Itt Technical Institute - Little Rock, Ar, Itcap, Itt Technical Institute- Little Rock, Ar.
What skills is Lasandra Williams known for?
Lasandra Williams has skills like Data Center, Servers, Windows Server, Troubleshooting, Pre Sales, Service Management, Outsourcing, Service Delivery, It Service Management, Ccna, Hardware, It Operations.
Who are Lasandra Williams's colleagues?
Lasandra Williams's colleagues are Jessica Sloan, Toby P., Jose Leiva, Shelby Smith, Douglas Nash, Emily Hooks, Camille Taty.
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