Lauren Scott Email & Phone Number

United States

Greater New York City Area

Learning Management System (LMS) implementation consultant providing dedicated support to the customer business units for SuccessFactors Learning Management System (LMS) at Bayer (global pharmaceutical client in NJ). Provide end-user support for LMS issues reported through the help desk. Assist in the troubleshooting of LMS technical issues. Defect testing.

Learning Management System (LMS) implementation consultant providing dedicated support to the customer business units for Peoplesoft Learning Management System (LMS) version 9.2 at Verizon (client in NJ). Provide end-user support for LMS issues reported through the help desk. Assist in the troubleshooting of LMS technical issues. Defect testing. Provide.

Bridgewater, NJ

LMS / Sharepoint Support Contractor who provides technical support at Eli Lilly - Imclone division of Success Factors Learning Management System (LMS) and maintenance of the internal Sharepoint site. Provides end-user support, documentation, troubleshooting and reporting for the LMS system. Provide end-user support for compliance courses with e-signature.

Orangeburg, NY

Learning Management System (LMS) Implementation consultant providing dedicated support to the customer business units upgrading their version 8.8 Peoplesoft Learning Management System (LMS) to version 9.2 at Verizon (client). This included specific data gathering, analyzing, incorporating business design goals and managing the implementation/transition to.

Developed customized sales and customer service training programs for specialty cosmetic brands. Secured $150K training and development grant from the State of NJ to deliver computer skills, soft skills and on the job training. Manage and assess the viability of new product launch training to ensure cross-functional compliance. Developed customer service.

Provide single point of contact for confidential go-to-market product launch training for sales and customer service channels along with training communications and announcements. Strategic input on training plans for multi-departmental product launches to develop implementation plans including valuable customer feedback from prior launches. Analyzed.

Spearheaded cross-functional wireless communications' initiatives including development and planning for implementation of interdepartmental programs/process improvements.

Guided a team of 5 marketing professionals to design, develop, and deliver innovative collateral and merchandising programs for 3500 Verizon retail locations in support of key tactical and strategic sales goals. Managed $13 million marketing budget. Negotiated contracts and coordinated collateral production and advertising with internal and external vendors.

Managed corporate contract sales on quota for firms such as UPS, United Water, Unilever and BMW.

Delivered in-house training programs for B2B sales and retail staff members. Planned special events such as sales symposiums and training events to increase sales acumen. Met regularly with direct sales force to facilitate motivational sales meetings. Coached, mentored, and guided new managers. Collaborated with marketing team on team building seminars.

Performed administrative tasks for senior executives including the Chief Operating Officer.

Business Administration And Management, General

72 credits.

Solar Technician