Lashae Mitchell Email & Phone Number

United States

Lafayette,In

Handled outbound and inbound calls from external and internal customersHandled incoming requests from external customers by e-mail or fax and managing their inquiries or requestsProvided information on complaints regarding specific products as well as servicesSelling products and placing customer orders in the computer system.Transferring customer calls with complex inquiries to appropriate staffCompleting call reports and logs, and researching billing issuesRecognized, documenting, and informing the supervisor regarding the trends in internal and external customer callsRecommended process improvements and researching misapplied paymentsResolving customer support related issues and providing customer with proper solution, via the troubleshooting techniquesObtained and evaluated all relevant data to handle complaints and inquiriesPerformed customer verifications, processed orders, applications and forms

Lafayette, Indiana Area

Handled outbound and inbound calls from external and internal customersHandled incoming requests from external customers by e-mail or fax and managing their inquiries or requestsProvided information on complaints regarding specific products as well as servicesSelling products and placing customer orders in the computer system.Transferring customer calls with complex inquiries to appropriate staffCompleting call reports and logs, and researching billing issuesRecognized, documenting, and informing the supervisor regarding the trends in internal and external customer callsRecommended process improvements and researching misapplied paymentsResolving customer support related issues and providing customer with proper solution, via the troubleshooting techniquesObtained and evaluated all relevant data to handle complaints and inquiriesPerformed customer verifications, processed orders, applications and forms

222 W Ontario Downtown Chicago

Build relationships with customers via phone and emailAssess clients financial needs over the phoneProcess client loan applications Review and evaluate clients financial documents and research financial history Process loans for existing customers Locate and monitor overdue accounts, log payments and generate reports Manage a queue of pending loan applications

5051 S Kedzie

Received payments by cash, check, credit cards, vouchers, or automatic debits.Issued receipts, refunds, credits, or change due to customers.Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.Greeted customers entering establishments, Maintain clean and orderly checkout areasEstablished and identified prices of goods, services or admission, and tabulate bills using cash registers, or optical price scanners