• Develop and implement engaging social media content and advertising campaigns aligned with brand objectives to drive traffic, engagement, and conversions across platforms like Facebook, Instagram, Twitter, and LinkedIn.• Design, execute, and monitor paid ad campaigns on various social media platforms, optimizing performance through A/B testing, audience targeting, and budget allocation.• Track, analyze, and report on key performance metrics (KPIs), providing actionable insights to improve campaign effectiveness and achieve marketing goals.

• Produced high-quality, engaging content, including workout videos, fitness tips, client testimonials, and blog posts to attract and retain clients.• Created and executed targeted social media campaigns across platforms such as Instagram and Facebook to increase brand awareness and engagement using each platform's analytics data.• Monitored and analyzed digital marketing metrics such as website traffic, social media engagement, and conversion rates using Wix.com to refine strategies and demonstrate ROI.• Handled administrative responsibilities, including billing, invoicing, and client scheduling, optimizing operational efficiency and client satisfaction.

• Trained for Google Ads Search and Meta Certified Digital Marketing Associate certifications to create paid search marketing campaigns, SEO campaigns, performance optimization, etc. using Google and Meta ads. • Strengthened my soft skills of active listening, communication, and multi-tasking through group work in the breakout rooms on zoom. • Developed and defended original marketing strategies with peers to deepen understanding of digital marketing principles with competitor research, establishing KPIs, and marketing tactics.• Engaging in cross-functional collaboration with peers, alumni, instructors, and staff in a remote environment to enhance learning and application.

• B2B network marketing to help expand the company's reach in the target area.• Trained and mentored current trainers to achieve sales target goals and provide high-quality service to clients.• Grew my new client roster from 3 new clients to 15 new clients within 1-month.• Developed and implemented marketing strategies for my personal training services, significantly growing my client base from 10-30 clients within a 5-month period.• Generated over $19,000 in revenue from selling personal training packages and DotFit products within a 3-month period.• Created photo and video visual aids to showcase my abilities as to help clients get the results they arelooking to achieve.• Sold personal training programs, assessments, and DotFit products, consistently achieving or exceedingsales goals.• Connected members to the correct activity, program, or workout that fits their skill set and passion.• Responsible for achieving or exceeding Personal Training goals.

- Initiated new member fitness journeys by providing exceptional sales and service experiences.- Demonstrated the value of 24-Hour Fitness offerings, enhancing member acquisition and retention.- Utilized CARE sales model to engage guests and match fitness needs with club offerings.- Conducted club tours to showcase facilities, equipment, and services tailored to individual goals.- Managed lead generation and follow-up using Lead Management System, achieving successful lead conversion and appointment setting.

- Leading by example for team to execute gym cleanliness, excellent customer service to members and guests, and create a culture that is welcoming for all staff, members, and all that visit the gym. - Recruitment of new talent and completing in person interviews and new hire paperwork. - Manage/lead/train up new hires to make sales, troubleshoot membership questions and concerns, as well as excelling at giving great customer service to members and guests. - Maintain team accountability through weekly communications, daily huddles, and group chat. - Giving tours to new guests/prospects daily. - Working with outside vendors to create more membership engagement in the gym through event planning and communication with vendors. - Dispute all billing and cancellation requests with proper documentation and company systems. - Overseeing all the gym’s maintenance, banking, inventory, and daily productivity through calling leads and inviting them to the gym. - Greeting all members and guests from the front. - Creating team accountability through one-on-one coaching and giving team praise for making great efforts. - Month after month being placed in top 10 in the district for highest individual sales in memberships.

- Develop and implement comprehensive marketing strategies to enhance brand visibility, drive customer engagement, and increase sales for the skin care product line.- Plan and execute digital marketing initiatives to increase brand awareness and drive sales.- Maintain in-depth knowledge of the company’s skin care products to effectively recommend solutions tailored to customers' needs and preferences, enhancing their shopping experience.- Provide exceptional customer service through various online channels, including live chat, email, and social media, assisting customers with product inquiries, order processing, and resolving issues.

GENERAL SUMMARYManages, coordinates, and provides ongoing effective support to the professional staff and management in San Diego. The work is strongly connected to projects, processes, and events. Principal Duties and Responsibilities ​​​​​ 1. Act independently to provide effective support to staff, faculty and management: compose, proofread, and edit documents, design visual aids, and review and prioritize work issues for staff in their absence.2. Organize special projects (e.g., conferences, CCL visits, trainings, and speaking engagements).3. Perform routine support tasks: schedule and coordinate meetings; photocopy; update mailing lists; data entry; maintain filing systems. Process informational requests.4. Be an active member and contributor to the San Diego campus.​5. Handle all daily support operations.

I am a member of Pi Sigma Epsilon; sales, marketing, and business fraternity. I cooperated in learning more about the business profession and volunteering.

- Answered and directed incoming phone calls to correct departments.- Greeted visitors and notified intended employee of visitor’s arrival.- Requested budget transfers and increases through internal software.- Checked for meeting room reservations and posted reserved signs using Microsoft Word.- Created purchase orders to complete invoices for lunch orders.- Excel spreadsheet updates to calculate monthly lunch cost totals for each employee.- Excel spreadsheets created to calculate total costs for postage used each month for each employee.- Data entry of all orders placed into excel spreadsheets to keep track of orders placed for each month.- Scheduled meetings, conference room booking/catering, and event preparation.

- Provided support to team by researching leads and entering contact data, gathering RFP documents, formatting of proposals/contracts/presentations, preparing sales materials for meetings and coordinating the preparation and execution legal documentation such as NDA and confidentiality agreements.- Handled incoming/outgoing phone calls, and maintaining documents, preparing correspondence bookkeeping, invoice, billing and making travel arrangements managing, scheduling appointments, and running errands.- Planned, coordinated, and managed owner’s and CFO/VP’s travel plans, as well as company meetings team building events and holiday parties, boosting employee morale, motivation, and enthusiasm.- Contributed to achievement of billable goals by providing support to project managers for administrative duties such as database entry, running database reports, printing, binding, etc.- Contributed to the success of meetings and sessions by providing support to the executive team in preparation of documents, reports, acquiring necessary supplies, travel information and coordination of refreshments as required.- Ensured any necessary arrangements for travel, by reviewing all options and presenting to the team.- Ensured team member(s) have a packet with all relevant reservation/booking information such as airline confirmation, hotel reservation, destination information, etc. - Ensured timely registration of events, conferences, and training for the executive team including offsite meetings. - Contributed to efficient operations by willingly performing other job responsibilities, as needed, during peak activity periods in other functions and by continuously demonstrating Campos’s values and core behaviors.

- Handled customer inquiries, resolved issues, and provided information about products and services.- Maintained a high level of professionalism and courtesy during interactions with customers.- Utilized CRM systems to log and track customer interactions.- Provided optimal customer service to high end clients.- Very discreet with customer information when dealing with credit reports.- Excelled at keeping all customers satisfied while completing oral/written requests as needed.- Problem-solved swiftly and effectively to maintain great customer service while going over and beyond to resolve customer’s problem and concerns. - Escalated calls to the proper supervisors. - Lead and taught customers how to use the site to order new credit products to help better potential clients’ credit. - Provided great customer to agent interaction, which makes each encounter an enjoyable experience. - Worked independently with little supervision with great problem-solving skills.