Marketing and operations professional specializing in comprehensive business strategy, digital marketing, and scalable business solutions. Proven track record of driving growth for businesses ranging from startups to established enterprises through strategic project management, marketing optimization, and operational excellence.• Developed and led DedicatedVirtual, providing end-to-end business strategy and marketing solutions • Implemented comprehensive digital marketing strategies, including targeted social media advertising (Facebook, Instagram), email marketing, and performance analytics • Managed full-cycle project management, ensuring timely delivery, cross-functional collaboration, and strategic alignment • Designed and executed system integrations and technology implementations for diverse business platforms • Conducted strategic planning, developing key performance indicators (KPIs) and actionable marketing strategies • Led talent acquisition and team management, scaling workforce to meet business demands • Optimized operational processes to enhance efficiency, accuracy, and productivity

Joined S&P Global as part of the company acquisition from SNL Financial. Oversaw leading, planning , executing, and supporting the overall goals and objectives associated with Information Governance processes and services offered across Market Intelligence, with primary responsibility for processes, services, and projects involving data privacy compliance. Deliver results that mitigate risks and reduce costs associated with data privacy. • Provides guidance on project plans for the introduction of new processes and/or technologies that support privacy compliance. • Performs legal, technology, and law firm industry research in privacy compliance to ensure compliance with client requirements, firm policies, and legal/regulatory/business requirements. • Ensure Privacy compliance and opt out options are in place and monitored. • Ensure all Privacy risk assessments (PIA) are completed, and risk reviews performed. • Maintain a highly productive and collaborative working rapport with all members of the Risk Management, Information Governance, Legal, Compliance and business line leadership teams to ensure that product and services meets or exceeds internal and external customer expectations. • Create, educate, and drive Privacy by Design culture ensuring personal data is protected, and we are compliant. • Managed the Web Sourcing division across Market Intelligence, team was responsible for reviewing and approving data and document sourcing making sure Operations teams stayed compliant in collection and automation tools they were seeking to build.

Joined SNL Financial as part of the acquisition from Perr & Knight working on the same Insurance dataset since, 2012.Restructured and enhanced processes and procedures across one existing team and then built out an entire new team and division within Insurance. • Oversaw the management of these two teams across India, Florida, and Philippines collecting all insurance filings across all lines of business in 50 States, analyzing the insurance filings received and calculating and collecting rate change data for personal home and auto Top 10 writers in 50 States. • Managed multiple outside vendors for collection. • Managed all aspects of product enhancement working with Scrum teams and increasing customer experience on the platform. • Client meetings for demos and enhancement requests, coordinate with all stakeholders. • End to end business from running the Data Management team, to helping with sales demo’s, customer concerns, enhancing the product, internal budgets, and staffing.

Manager of Strategic Data with Perr & Knight. Managed the production of Strategic Data products, application development and leading the marketing efforts of Strategic Data. Within Perr & Knight, was instrumental in the successful launch of the RateWatch App on Ratefilings.com which we built from an excel spreadsheet, moving to an access database and then on to our client facing platform. • Coordinated with development teams in India and clients in the US to help create and design a leading Insurance Rate Change tool. • Built out a team of people to collect and mine data for 2 products I was overseeing.• Managed all aspects of these 2 teams from staffing, overseeing operations, to product facing deployment and customer satisfaction.

Managed Maintenance Inc. was a spin off company of Champion Solutions Group, so I continued my work on the same data set under a new company name. • Managed overall operations for company as well as budget and Strategic Planning, employee management, training, and delivery. • Streamlined processes to increase production and revenue.• Cross-department collaboration with C level, sales, scrum teams, business development, human resources, marketing and finance.• Solution focused problem solving across the operations department.• Sales execution for process related offerings to increase productivity, increase revenue and decrease expenses. Contract negotiations, RFP process and project management. • Prepared marketing materials on related topics. Oversaw IT maintenance relationships for companies’ largest customers while employees manage multiple maintenance contracts. • Constant involvement in the development and improvement of web-based portal for asset management. • On-Site consulting for our business partners where I would review current processes and procedures and provide a plan to help improve processes while saving cost.• Strategic planning for all company initiatives ensuring alignment across the organization’s goals, vision and mission.

October 2005 to department became Managed Maintenance, Inc. October 2008Responsible for maintenance sales for the Northeast region in which quota was exceeded each year. Review of inventory, service levels, IBM and OEM equipment, as well as SWMA and Services with the end user. Followed through to the close of sale and then completed entitlement with Arrow/IBM. Update customer web portal. Built and retained relationship through the contract as a single point of contact for the end user.