Lashana Ross
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Lashana Ross Email & Phone Number

Contact Center Specialist at City of Charlotte
Location: Charlotte, North Carolina, United States 4 work roles 3 schools
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Current company
Role
Contact Center Specialist
Location
Charlotte, North Carolina, United States
Company size

Who is Lashana Ross? Overview

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Quick answer

Lashana Ross is listed as Contact Center Specialist at City of Charlotte, a company with 2406 employees, based in Charlotte, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Lashana Ross.

Lashana Ross previously worked as Billing Specialist at Charter Communications and Operations Project Manager at Neckbreakerz Clothing Boutique. Lashana Ross studied at Central Piedmont Community College.

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Email format at City of Charlotte

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City of Charlotte

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Profile bio

About Lashana Ross

Lashana Ross is a Contact Center Specialist at City of Charlotte.

Current workplace

Lashana Ross's current company

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City of Charlotte
City Of Charlotte
Contact Center Specialist
charlotte, north carolina, united states
Website
Employees
2406
AeroLeads page
4 roles

Lashana Ross work experience

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Contact Center Specialist

Current

Charlotte, North Carolina, United States

Serves as Primary point of contact for all matters related to the City of Charlotte. Specializing in Health and Sanitation, Code Enforcement, Solid Waste Services, NEPS (Non Emergency Police Services) and Animal Control and More.

Jun 2023 - Present

Billing Specialist

Charlotte, North Carolina, United States

Securely verify and authenticate sensitive information according to company guidelines. Collaborate with customers and other team members to resolve billing inconsistencies. Inform customers of any missed, upcoming payment deadlines. Provide financial solutions for customers who may need payment assistance. Remain knowledgeable on all Spectrum services and.

Nov 2020 - Jan 2023

Operations Project Manager

Neckbreakerz Clothing Boutique

Charlotte, North Carolina, United States

Design and Implement marketing strategy materials (street-team, social media, non-digital). Research market trends to discover company promotional opportunities. Install and troubleshoot Mac and Windows software related to everyday business operations including POS data and e-commerce. Responsible for vendor management (fashion suppliers). Organize travel.

Aug 2015 - Oct 2020

Assistant Manager

Charlotte, North Carolina, United States

Assist with recruitment phase, interviewing candidates and deliver training to new hires.Encourage and enable associates with skills and tools needed to achieve sales projections. Responsible for improving average customer transactions (over 30% sales growth). Proactively deescalate and resolve customer complaints. Complete and analyze Profit/ Loss reports.

Feb 2013 - Sep 2016
Team & coworkers

Colleagues at City of Charlotte

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3 education records

Lashana Ross education

FAQ

Frequently asked questions about Lashana Ross

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What company does Lashana Ross work for?

Lashana Ross works for City of Charlotte.

What is Lashana Ross's role at City of Charlotte?

Lashana Ross is listed as Contact Center Specialist at City of Charlotte.

Where is Lashana Ross based?

Lashana Ross is based in Charlotte, North Carolina, United States while working with City of Charlotte.

What companies has Lashana Ross worked for?

Lashana Ross has worked for City Of Charlotte, Charter Communications, Neckbreakerz Clothing Boutique, and The Ups Store.

Who are Lashana Ross's colleagues at City of Charlotte?

Lashana Ross's colleagues at City of Charlotte include Alease Gibbs, Wayne Pohlman, Janis Howe, Ja'Niyah Forney, and Joseph Mangan.

How can I contact Lashana Ross?

You can use AeroLeads to view verified contact signals for Lashana Ross at City of Charlotte, including work email, phone, and LinkedIn data when available.

What schools did Lashana Ross attend?

Lashana Ross studied at Central Piedmont Community College.

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