Lashawn Lipscombe Email & Phone Number

Maryland, United States

Support the Deputy Chief of Staff for the External Affairs Directorate who is also head of the Resource Management Division with calendar management including reminders to attendees, staff engagement, Division event coordination, WebTA support, and actively working to resolve issues that arise that may hinder the DCOS workday. Initiated composing birthday messages to team members as a boost to team engagement on behalf of Deputy Chief. Designated to compose and disseminate messaging to maintain division’s awareness of the 2022 CFC (Combined Federal Campaign). Selected to attend Volunteer Coordination meetings on behalf of the the division for employees registered to assist with disaster staffing and other humanitarian efforts, facilitate obtaining approvals or denials for deployment and disseminating pertinent information to POCs. Provide back up support to the Office of Legislative and Intergovernmental Affairs as needed by entering any Congressional inquiries into the STARS/LETS database and assigning to a Congressional Liaison. Manage hard copy and electronic files. Completes input for creating, managing, and continuously analyzing, evaluating, and improving work and paper flow. Relationship management skills including engaging stakeholders, individuals, and vendors allowing for building and maintaining relationship networks. Oversaw tasking of setting up and following up on day-to- day reception area in the USCIS Director’s Office by answering all main telephone lines and referring calls to appropriate staff members and greeting visitors and directing them to designated meeting areas or offices as needed. Responded to calls from applicants or their representatives seeking or relaying information regarding their immigration status or renewal of necessary documents by taking detailed messages and sending to the Applicant unit handling such matters. Arranged meetings, facilitate conference room usage, including assisting with the reminders to attendees.

Maryland, United States

Assist and Consult the Owner on advertising positions in various social media job groups, Job Boards, reviewing applications, screening candidates, and identifying and referring those applicants for interview. Respond in timely manner to each applicant with either an inquiry into availability or notification that they do not meet the job requirements. Utilize strong interpersonal skills allowing for initiating and developing relationships with hiring agencies and organizations that work to assist individuals with finding gainful employment and also with job applicants. Leverage personal and professional networks to circulate advertised position. Perform administrative tasks which include calendar management, proofreading and drafting memorandums and other correspondence as needed, organize and maintain files, ensuring upkeep of yearly licensing and related requirements for trucks to continue running on the roads, communicate and build rapport with vendors, contractors, and employees.

Washington, District Of Columbia, United States

Support the Deputy Chief of Staff for the External Affairs Directorate who is also head of the Resource Management Division at U.S. Citizenship and Immigration Services with calendar management, staff engagement, Division event coordination, WebTA backup support, and actively working to resolve any issues that arise that may hinder the DCOS work day. Provide back up support to the Office of Legislative and Intergovernmental Affairs as needed by entering any Congressional inquiries into the STARS/LETS database and assigning to a Congressional Liaison. Manage hard copy and electronic files and records for management. Perform system queries of USCIS and law enforcement. Completes input for creating, managing, and continuously analyzing, evaluating, and improving work and paper flow and calendar and scheduling management systems, including assisting with the reminders to attendees. Establishes and maintains contacts with high level officials throughout the public, private, and nonprofit sectors in support of Staff. Oversees tasking of setting up and following up on day-to- day reception area in the USCIS Director’s Office by answering all main telephone lines and referring calls to appropriate staff members and greeting visitors and directing them to designated meeting areas or offices as needed. Responded to calls from applicants or their representatives seeking or relaying information regarding their immigration status or renewal of necessary documents by taking detailed messages and sending to the Applicant unit handling such matters. Arranged meetings, facilitate conference room usage, including assisting with the reminders to attendees. Monitored office supply levels and recommend replenishment as needed, including completion. of necessary electronic and hard copy documentation to facilitate purchases as determined by the Government. Created and completed multiple assignments using a variety of software packages.

Us Citizenship And Immigration Services

Support the Deputy Chief of Staff for the External Affairs Directorate who is also head of the Resource Management Division with calendar management, staff engagement, Division event coordination, WebTA backup support, and actively working to resolve any issues that arise that may hinder the DCOS work day. Provide back up support to the Office of Legislative and Intergovernmental Affairs as needed by entering any Congressional inquiries into the STARS/LETS database and assigning to a Congressional Liaison. Manage hard copy and electronic files and records for management. Perform system queries of USCIS and law enforcement. Completes input for creating, managing, and continuously analyzing, evaluating, and improving work and paper flow and calendar and scheduling management systems, including assisting with the reminders to attendees. Establishes and maintains contacts with high level officials throughout the public, private, and nonprofit sectors in support of Staff. Oversees tasking of setting up and following up on day-to- day reception area in the USCIS Director’s Office by answering all main telephone lines and referring calls to appropriate staff members and greeting visitors and directing them to designated meeting areas or offices as needed. Responded to calls from applicants or their representatives seeking or relaying information regarding their immigration status or renewal of necessary documents by taking detailed messages and sending to the Applicant unit handling such matters. Arranged meetings, facilitate conference room usage, including assisting with the reminders to attendees. Monitored office supply levels and recommend replenishment as needed, including completion. of necessary electronic and hard copy documentation to facilitate purchases as determined by the Government. Created and completed multiple assignments using a variety of software packages.

Department Of State, Rosslyn, Va

•Achieve number of scans per day as determined by Government TPOC or GTM (Performance Metric: 10 scans of subject files or 1600 pages on average per day)•Achieve high quality scans as determined by QA•Provide QA support for scans and update QA log•Provide inventory support for classified/unclassified records

Department Of Commerce

• Communicate clear instructions to teammates and listen for feedback• Provide any training or convey any essential company information • Total and submit timesheets at the end of the pay period and communicate any of time or emergency absences as soon as notified to the customer and company • Issuing PIV, HSPD-12, and Contractor badges to approved personnel, processing security clearance confirmation documentation, visiting requests, Foreign National visiting requests, duplicating keys, and responding to security group emails.Processes the acquisition of security clearances and coordinates the return of security badges, visitor requests for access to high security facilities and issues card key access and office keys to individuals as appropriate. Provide relief for Lobby Receptionist by greeting and signing in visitors, issuing visitor badges, controlling access in and out of the building, and reviewing daily listings for prescreened foreign nationals scheduled for meetings or conferences and upon their arrival, and confirm information provided

• Responsible for receiving and processing correspondence from internal Naval offices, defense contractors, private industry, and other government entities seeking Public Release of Naval related matters from the Public Affairs Office. Check emails periodically through the day for incoming correspondence. Receive and input correspondence into Tech Review database and assign control numbers to each entry. Correctly identify and note in Tech Review database urgent and priority correspondence. Review correspondence for comprehension, possible re-routing and/or special handling. Monitor and control correspondence in Tech Review database, to include routing to appropriate office and specialists for response, receiving responses from designated office and specialists, inputting any edits made by specialists into the database, and routing correspondence responses to appropriate staff directors and other senior management for approval and signatures. Appropriately close correspondence items in Tech Review database when final responses and necessary signatures are issued then secure hard copy for record management purposes. Maintain conference room calendar and schedule for meetings as requested, serve as Executive Assistant to the Deputy Director of Corporate Communications and perform other administrative duties within the scope of the contract, as assigned.

Department Of Homeland Security

Presently serving as a Program Support Specialist and is responsible for supporting the implementation and operation of a government travel program. As a Program Support Specialist, provides programmatic, operational, and administrative support to the Office of Detention and Removal (DRO) a division of U.S. Immigration and Customs Enforcement (ICE). Duties include the following administrative and program office support tasks:•Reviewing and validating travel requests for ICE security offers and detained non-US citizens,•Preparing travel authorization documents and coordinating with Omega travel agents immigration enforcement agents and US embassy staffs to develop acceptable itineraries..•Preparing travel related correspondences and providing telephonic support to ICE personnel and external government and commercial customers.• Verifying and validating compliance with DHS travel policies.•Preparing cables to obtain country clearances for immigration enforcement agent

•Provides office wide program support and coordination for all administrative matters•Grant assistance – to include: answering all main telephone lines and greets visitors, answers general inquiries, refers calls and visitors to the appropriate staff members, and screens and routes inbound and outbound mail; make copies of letters and enclosures; file copies; schedule conference rooms for meetings as requested; making travel arrangements and preparing requisite travel orders/vouchers as needed; enter Grant specifics in Grants Management Information System (GMIS);monitor and notify grantees when there required project reports are due; set up of grant files; maintain office and grant files in accordance with Agency guidelines; provide technical assistance for the Public Safety Interoperable Communications, Public Telecommunications Facilities and Low Power Television and Translator Assistance programs•Assist in the administration of office's outreach and public affairs activities, which include conferences, publications, and electronic information dissemination

Provided administrative support or general office duties as needed by agency at the request of Federal agencies such as NOAA (National Oceanic and Atmospheric Administration) and Library of Congress and the Department of Commerce. Provided grant assistance answering all main telephone lines and greeting visitors, answering general inquiries, referring calls and visitors to the appropriate staff members, and screening and routing inbound and outbound mail. She also entered Grant specifics in Grants Management Information System (GMIS) and provided technical assistance to the Public Safety Interoperable Communications program.

• Assist the administrative department in their day to day functions. Establish communication and correspond with internal and external personnel via telephone calls, emails and letters. Fix up appointments with dignitaries for meetings. Inform and remind concerned authorities about the meetings. Attend meetings and take down the minutes of the meeting. Draft several documents such as appointment, promotion, reliving letters, and employment certificates, address proofs, etc. Interact with employees to understand their requirements, suggestions and complaints. Monitor the performance and behavior of the employees. Ensure they adhere to the organizational policies and regulations. Prepare, updated and maintain a register of all employees along with their personal and contact details, academic and career profile details. Keep track of employees' attendance and compute the total leaves for each employee in one month. Entered Grant specifics in Grant Management Information System and provided technical assistance to the Public Safety Interoperable Communication program.

Md National Processing Service Center

•Provided superior customer service both internally and externally•Successfully determined eligibility status of a minimum of 26 cases for grant assistance from any of the FEMA Individual and Households Programs; input data as necessary in the database to accurately detail case specifics on a daily basis•Accurately classified and indexed documentation submitted by applicants for review in terms of eligibility for FEMA grant programs•Conducted scripted telephone interviews with grant applicants according to established procedures and enter information into NEMIS database in order to register applicants for disaster assistance •Advised and referred applicants to appropriate disaster assistance programs, community resources and/or other Federal, State, and local agencies•Provided basic information and explanation of the Housing Assistance and Other Needs Assistance programs to applicants•Responded to sensitive issues without delay, to include inquiries from the media and public officials, threats of harm, etc. •Attended daily pre shift meetings and keeps abreast of program and disaster specific updates using all available resources

Communicated with parents in a positive fashion and participated in daily staff meetings. Maintained all documentation pertaining to all registered children and required paperwork for staff. Kept the daily attendance and its daily input in database pursuant to requirements of one of the Grant programs funding the Academy, submitted check requests for activities and any required justifications, coordinated activites and travel arrangements, and processed supply and equipment orders.

English

Communications