Lashay J. Email & Phone Number

United States

Washington D.C. Metro Area

• Open large volumes of mail, organize mail by different document types, verify authenticity of documentation received, and document the receipt of priority mail using Microsoft Excel.
• Record the number of documents received by document type, identify documentation requiring special handling.
• File and retrieve documents; Maintain strict document security standards and identify areas of improvement where security risks may exist.
• Create barcodes for scanning, record documents indexed, report software issues as they arise, and research documents that are difficult to locate in software system.
• Scan barcoded documents using Docfinity OIT software; Scan other documents using Adobe scanning software; Create folders and save scanned images to secure drives.
• Recognize and report scanning software defects and scanning errors.

College Park, Maryland

• Maintains confidentiality of rates, private health information, and client information
• Verifies, if required, that previously keyed information is correct
• Makes decisions on questionable information on computer images according to instructions provided
• Determines what information needs keying on each document
• Transcribes information from computer images and paper source
• Able and available to work up to two hours overtime on any given day with minimal notice

Upper Marlboro, Maryland

• Greeted customers as they arrived, took food orders and offered them menu option.
• Responded to customer’s complaint and resolved their issues.
• Consistently used suggestive selling and up-selling techniques in order to boost restaurant sales and increase Guest satisfaction
• Coached employees on how to bag, box, and wrap purchased items in a timely manner.
• Handled currency and credit transactions quickly and accurately.
• Cleaned and disinfected worked station, utensils and customer area.

Upper Marlboro, Maryland

• Greeted customers as they arrived, took food orders and offered them menu option.
• Responded to customer’s complaint and resolved their issues.
• Consistently used suggestive selling and up-selling techniques in order to boost restaurant sales and increase Guest satisfaction
• Coached employees on how to bag, box, and wrap purchased items in a timely manner.
• Handled currency and credit transactions quickly and accurately.
• Cleaned and disinfected worked station, utensils and customer area.