Lashay Tolson Email & Phone Number

901 Arch Street

801 Market Street, Philadelphia PA

Oversee and monitor daily departmental activities such as cross-training; workflow control; audit activities; and quality control to achieve targeted business goals. Ensures work is properly safeguarded in accordance with banking procedures and policies; and adheres to regulations and compliance to CFG policies, and risk avoidance standards which.

801 Market Street, Floor 11, Philadelphia PA

Researched customer, brand, or bank inquires using advanced analytical skills to determine the source of the problems. Accurately resolved and ensured work product adhered to regulatory and compliance guidelines, departmental policies, quality control and service level agreement requirements. Repaired any negative impact to both internal and / or external.

5th & Godfrey And 11th & Lehigh

Facilitated and transacted cash controls for entire branch. Ensured all members of teller team understood and adhered to bank policies and procedures; observed tellers in processing customer transactions accurately.Communicated and reviewed performance goals and objectives with teller team, and monitored and ensured team goals were achieved.Conducted.